Overall Satisfaction with Paychex Flex
I find useful and works very well for me. Many of my employees are part timers and independent contractors and they are much less inclined to sign up for Payflex but they get paid and they get their 1099 and that is the most important thing for them.
- Payroll
- Distribute tax documents
- Manage individuals data
- The interface to create new users is not that easy to use
- More prompts and guidance would be helpful especially because I only do HR part-time
- The connection between other (external) services and the payroll services are hard to understand and makes insurance and 401K services difficult to access. I understand that Paychex wants to outsource those but as a user, it is often hard to figure out how to access the right people about those external services
I have not used the reporting
Do you think Paychex Flex delivers good value for the price?
Yes
Are you happy with Paychex Flex's feature set?
Yes
Did Paychex Flex live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Paychex Flex go as expected?
I wasn't involved with the implementation phase
Would you buy Paychex Flex again?
Yes