High Quality and Great Value
October 27, 2021

High Quality and Great Value

Alex Robinson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Paycom

We use Paycom for all payroll functions and for applicants tracking and eVerify.
  • Customer service!
  • Easy to use.
  • Very responsive.
  • Best in class.
  • Driver's license tracking for companies that require this.
  • Ease of processing payroll saves many man hours per week
  • easy benefits administration saves 20 hours per month
  • review tracking and changes in salary for employee recognition
Paycom has far better and more reliable customer service and is very user-friendly. Accurate payroll processing the first time, every time. Very cost-effective. Paycom has superior applicant tracking, easy-to-use tax return data for hiring veterans, etc. Paycom team members treat everyone with respect and work to resolve issues. First-class operation and I would find it difficult to leave them even if they raised pricing.

Do you think Paycom delivers good value for the price?

Yes

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

Yes

Did implementation of Paycom go as expected?

Yes

Would you buy Paycom again?

Yes

Best in class customer service and highly responsive. Excellent applicant tracking and accurate payroll processing. Great end of year data. Easy to onboard new hires and start their benefits.

I have asked for and would like one stop shopping for certain regulatory items like tracking the expiration of driver's licenses since it is a requirement of our company to track and this would make it easier.

Paycom Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
Not Rated
Approval workflow
7
Balance details
9
Annual carry-forward and encashment
9
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
10
Report builder
10
Pre-built reports
9
Performance plans
10
Performance improvement plans
10
Review status tracking
10
Review reminders
10
Multiple review frequency
10
New hire portal
10
Manager tracking tools
10
Individual goal setting
10
Performance tracking
10
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Duplicate Candidate Prevention
10
Applicant Tracking
10
Notifications and Alerts
10