Relative, but needs a little improvement, in my opinion.
September 11, 2023

Relative, but needs a little improvement, in my opinion.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Time & Attendance
  • Payroll & Tax Software
  • Reporting & Analytics

Overall Satisfaction with Paycor

We use it for Payroll, Time and Attendance and Reporting. Product is sometimes hard to navigate, because they change the appearance of the website a lot.
  • Reporting
  • Keeping up to date with regulations.
  • Support
  • In my experience, time and Attendance is hard for managers to navigate.
  • In my experience, often Customer Service does not return calls.
  • In my opinion, they want us to try to figure out things on our own.

Do you think Paycor delivers good value for the price?

Yes

Are you happy with Paycor's feature set?

No

Did Paycor live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paycor go as expected?

Yes

Would you buy Paycor again?

Yes

  • Minimized compliance risks.
  • Improved employee use with adding a fingerprint scanner.
  • Difficulty for managers to navigate sometimes.
  • Update the program to often and move items without notification.
Our HR and/or payroll team has saved 1-25 hours per month.
Could use a little better communication between them and the client when moving items around on site.
They have good intentions. But, in my opinion, need a little work on customer service and response time. Overall a decent product.

Paycor Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
9
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
Pay calculation
9
Off-cycle/On-Demand payment
4
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
Approval workflow
8
Balance details
10
Annual carry-forward and encashment
9
View and generate pay and benefit information
9
Update personal information
10
View job history
10
Report builder
10
Pre-built reports
9
Ability to combine HR data with external data
9