Paylocity - A Great Purchase!
November 02, 2022
Paylocity - A Great Purchase!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Paylocity
I, as the HRIS super administrator, along with a team of key players, chose Paylocity for a number of business reasons to address our pain points. The previous HRIS offering used multiple features through separate companies to try to provide a comprehensive product. It had separate logons and was not fully integrated, so it was very limited in capabilities and reporting. By moving to Paylocity, we added performance management, compensation, training, and employee community to the cadre of required features (HR, Payroll, Benefits, Recruiting and On-boarding). Now, all products are under one umbrella and fully integrated. Communicating with employees is easier with a broader outreach. Additional features of having on-demand pay and offering a mobile application for employees has enhanced the employee experience.
- Fully-integrated, broad, inclusive HRIS offerings
- Strong supporting resources - articles, videos, training classes
- Frequent product updates
- Knowledgeable, patient, friendly customer service reps
- Recruiting is the weak link - having to post internal and external requisitions separately, offer letter expiration dates inflexible
- Weaker on implementation consultation for all products - prefers email to human, contact causing misunderstandings and rework
- On-boarding product could be more than just new hire form intake
- Articles and videos on time clock information non-existent
- Better engagement with employees through announcements, videos, postings
- Better retention through on-demand pay
- Stronger data options and reporting options
- Better time clocks with better features
- Strong scheduling feature
I agree with the above statements. Payroll is one of the strongest features of Paylocity's offerings; it is also one of the easiest. Previous payroll vendors did not do this as well, and I have used ADP, Ceridian, and Certipay as examples.
They do need to work on improving talent acquisition and on-boarding products. Good base product but could be so much more with less rework involved. Don't get me wrong, it still has some fine attributes; just not best-in-class like some of the other features/products.
Community has definitely improved engagement. We started in January, so we have only just started using peer recognition and surveys and polls. We are still early-on in these processes, but we can see how many views we have had with each announcement. This really helps us gauge the impact we are having on the employee base.
We believe that peer recognition, once it catches on, will be the next big ah ha. We do not subscribe to premium video, but that might be a next product to explore. We can add basic gifs and videos to our postings which we found has driven engagement.
Paylocity is stronger than ADP in reporting and customer service. Paylocity is better than Dayforce in effective-dated entries and reporting. SuccessFactors is stronger than Paylocity in Recruiting and On-Boarding.
We did a RFP and narrowed it down to four top finalists. This included Paycom and ADP. We then did demos and narrowed it down to the top two contenders. Ultimately, it came down to offerings and fit to our company. We are happy with our choice.
Do you think Paylocity delivers good value for the price?
Yes
Are you happy with Paylocity's feature set?
Yes
Did Paylocity live up to sales and marketing promises?
Yes
Did implementation of Paylocity go as expected?
No
Would you buy Paylocity again?
Yes