Paylocity, not so happy review
February 07, 2023
Paylocity, not so happy review
Score 2 out of 10
Vetted Review
Verified User
Overall Satisfaction with Paylocity
Process Bi-Weekly Payroll and several special bonus/commissions payroll. I feel like whenever I call Paylocity to ask for help, I receive different kinds of answers depending on the rep I talk to. One day I had to call 5-6 times for the same topic, and I was given a different answer each time. I wish there is one Account Manager assigned to us, so that I can always count on one Account Manager, but even though Paylocity does assigne Account Manager at a time, she/he is never available.
- process payroll - direct deposit on timely manner
- timesheet
- punch map
- Report - old way (email used to go out as scheduled) was terminated when the employee left, and we can't add that same way of receiving the report
- Report - not easy to use
- I wish I could use a test environment myself to test something before it goes live
- More Consistent Process
- Easier to Manage within our company
Autopay is great since we do bi-weekly payroll.
Scheduling, however, is not suited for our employees group since most employees are more like flex time.
Scheduling, however, is not suited for our employees group since most employees are more like flex time.
None as we don't use that features.
We couldn't track time & labor in Epicor - it was making very hard on their side. We've decided not to use Epicor time tracking since their payroll system is not as good as Paylocity.
Do you think Paylocity delivers good value for the price?
Not sure
Are you happy with Paylocity's feature set?
No
Did Paylocity live up to sales and marketing promises?
No
Did implementation of Paylocity go as expected?
Yes
Would you buy Paylocity again?
No