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Keeps our data altogether in one place.
October 29, 2023

Keeps our data altogether in one place.

Dawn Moynihan, PHR, SHRM-CP | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

I used the Performance Module for the first time this year. It was difficult to navigate the process at first but after getting used to it, I believe it is quite a powerful tool.
  • Electronic onboarding.
  • Educational videos.
  • Templates
  • Performance management module - if you reassign a supervisor, it doesn't link to the review, so the entire review needs to be recreated.
  • Implementation isn't the easiest.
  • Customer service hours that were a little bit longer.
  • reviews - more consistent process.
  • Couldn't pull a report of employees who went from full-time to part-time or per diem in a given time period.
It is the go-to place to get the data we need to pull, which is available most of the time. Didn't have to track paper reviews for the first time. Doesn't allow candidates to move further in the process until their onboarding is complete.
It has been a great tool for our managers and staff to track. The cost is fair. The app is a problem because employees have to log into a computer to sign their reviews.
We chose Paylocity for the cost, features, and size of our workforce.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

Yes

Did implementation of Paylocity go as expected?

No

Would you buy Paylocity again?

Yes

It's great for Payroll and running reports although there were several reports that weren't available even with customer support.

Paylocity Feature Ratings

8.0
Employee demographic data
10
Employment history
10
Job profiles and administration
6
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
4
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
10
6.9
Pay calculation
10
Support for external payroll vendors
4
Off-cycle/On-Demand payment
4
Benefit plan administration
4
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
6
Leave and Attendance Management ()
Not Rated
8.4
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
6
Employee recognition
6
6.0
Tracking of all physical assets
6
9.0
Report builder
9
Pre-built reports
10
Ability to combine HR data with external data
8
Integration with other HR capabilities ()
Not Rated
9.0
Performance plans
9
Performance improvement plans
7
Review status tracking
10
Review reminders
10
Multiple review frequency
Not Rated
10.0
Candidate search
10
9.0
New hire portal
10
Manager tracking tools
8
9.8
Corporate goal setting
10
Individual goal setting
10
Line-of sight-visibility
9
Performance tracking
10
10.0
Job Requisition Management
10
Company Website Posting
Not Rated
Publish to Social Media
10
Job Search Site Posting
10
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
10
Notifications and Alerts
10

Using Paylocity

525 - EMT's, Dispatch, Scheduling, Nurses, HR, Finance, IT, Drivers.
3 - HR Mid to High-Level employees and IT.
  • Benefit enrollment.
  • W2's
  • View paycheck stub.
  • None as of yet.
  • Succession planning.
  • Expense reports.
It's a great system but I'm always open to conversations about other products.

Evaluating Paylocity and Competitors

Yes - ADP - mostly cost and also more robust features.
  • Cloud Solutions
  • Integration with Other Systems
  • Ease of Use
Cost
Maybe add some additional, or shall I say, new providers into the evaluation process.

Paylocity Implementation

Yes, a longer implementation in several sessions would have been great. I had to keep calling the help line because I could no longer connect with the original implementation person.
  • Implemented in-house
Yes
Change management was minimal
  • All the details had not been explained to us.
  • Difficult to roll out to the team members who were not familiar with Paylocity.

Paylocity Support

Mostly fantastic, but it would be nice to have direct contact information for our representatives.
ProsCons
Quick Resolution
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Support cares about my success
Quick Initial Response
None
No - because I am very hands-on and self-sufficient. Most often, I only reach out for complex issues.
Yes - Sometimes.
During open enrollment at the final hour, they helped me enter all of the employee and employer rates.

Using Paylocity

The review process was a bit complicated.
ProsCons
Like to use
Easy to use
Well integrated
Consistent
Unnecessarily complex
Requires technical support
Cumbersome
Lots to learn
  • Change position fields.
  • Review process.
Yes - Not great. It serves a purpose, but I believe it could be better.