Overall Satisfaction with Procore
I use Procore for the construction and project management activities of my company. It is used for both ground up and tenant finish construction. I used it primarily but my partner and my clients also have access and use it frequently to check on their specific projects and to get information.
- Procore handles activities associated with Project Management the best, in fact I would consider it best in class. It provides a one stop shop to direct and monitor all aspects of a project, regardless of size.
- Plan dissemination is excellent and it maintains a library of the documents so they are readily available to all stake holders and vendors
- Project photos is well organized and provides the ability to make comments relative to the picture.
- The method of how schedules are presented is good. It can provide views as simple and complex as you wish. Good for clients to quick access.
- The initial dashboard is a good source for "at a glance" status of projects.
- Handling of costs and change orders is cumbersome in my mind. I know from a General Contractor's point of view it is probably okay, but from a high-level project manager/owner's rep perspective...well I struggle with it.
- Procore is mainly targeted to General Contractors. It would be nice if they had a version that facilities and owner's could use in which maybe some of the features were scaled back and potential reduce cost.
- From my perspective, "owner's rep"; - product is very expensive. I understand the pricing set up where Procore gets more when the GC has more, but from a CM, such as myself, gets penalized and it is hard to justify the cost. I do not use the product in as much detail as a GC, it is more a platform for my clients to keep track of their projects.
Build Tools, Smartsheet, PlanGrid, PrioSoft, Paskr, Newforma - all have their strengths and weaknesses, but Procore is the best, most advanced and comprehensive product in the industry.
I use it for my clients and design team to have access to the project data. Works well, if you can get them to use it.
- Increased efficiency of project control, which in turns makes the projects run smoothly and successfully.
- Cost tracking, though cumbersome, is well documented, so little or nothing slips through the cracks.
- Has not saved time, because it does take time to maintain and keep on top of the system. This would be true of any similar product.
- Gain visibility into projects
- Ensure information is accessible and up to date
- Document job site conditions
- Track cost impacts from the field
- Streamline financial reporting
Procore Feature Ratings
Procore Support
Pros | Cons |
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Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Yes - Yes, it was user error....
I have always received EXCEPTIONAL and timely support from Procore.