The perfect tool for the little guy
December 04, 2019

The perfect tool for the little guy

Eric Engardio | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with PRTG Network Monitor

We use PRTG Network Monitor as a central monitoring platform for our 4 corporate sites (including Amazon AWS) as well as all of our customer locations (around 10 sites) that are spread across the USA. It's our primary monitoring tool for our entire organization. It does SNMP monitoring well and it makes remote support (an essential part of our business model) of all of our sites possible will alerts that get sent to whoever needs to be notified when something happens.
  • Consistent, real-time alerts.
  • A decent repository of MIB's and OID's for quick auto-discovery.
  • User-friendly interface.
  • Its MIB library could be expanded by quite a lot, I have to spend a lot of time with device manufacturer support when I need to monitor something specific (fan speed, firmware version, etc).
  • It's really not that scaleable beyond 10,000 sensors.
  • PRTG as an SNMP tool makes it possible for us to support all of our environments remotely and that is invaluable.
  • It was great until we had to deploy a second server to support more than 10,000 sensors (the license itself costs way more than it should have compared to competitors).
  • Some extra cost is added when you consider the amount of time I've had to spend with device manufacturers getting certain OID's and MIB's since PRTG didn't have them in its repository.
PRTG, while limited in set-up functionality, does its job well. There is a definite learning curve to learn all of its quirks and some design choices could be improved but overall it's a solid monitoring platform. Once it's set up it's very "set it and forget it" which is really what you want from a monitoring tool.

Do you think PRTG Network Monitor delivers good value for the price?


Are you happy with PRTG Network Monitor's feature set?


Did PRTG Network Monitor live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of PRTG Network Monitor go as expected?


Would you buy PRTG Network Monitor again?


Our organization is quickly outgrowing PRTG as an SNMP network monitoring tool. We have around 20 total sites we monitor and we're pushing over 16,000 sensors. For a small organization, it's really great and affordable. Once you grow beyond the 10,000 sensor mark, however, it starts to get very pricey and not very efficient.

PRTG Feature Ratings

Automated network device discovery
Network monitoring
Baseline threshold calculation
Network capacity planning
Packet capture analysis
Network mapping
Customizable reports
Wireless infrastructure monitoring
Hardware health monitoring