Quickbase Review
Updated June 20, 2023
Quickbase Review
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Quickbase
We use it for the most part for our customer relationship management. So pretty much everything that we do from our customers to get back to the office all runs through QuickBase, essentially. I think the biggest problem is if somebody gets brought into it without creating this from scratch there's not a ton of support yet to be able to help out without having to pay. Small companies don't really have the capability to pay for all that type of consulting, if you will. So a better way to get some consultation there, to help some smaller companies, would be awesome.
- Organization is probably the best thing. Keeping everything that we do. It's a vast amount of information that we have to keep together. QuickBase has a one stop shop for all of that. And to have a CRM that's very low code for somebody that doesn't have any background in coding to be able to grab that platform and use it instantaneously is awesome.
- There's not a bunch, but I would say the most important to me would be the level of support for questions. Random questions that might pop up or, for the most part, anything that I say fails support cases are getting back to us as the customers for support would be the best thing that I could think of.
- I think at the end of the day it increased our revenue, but it also helped us gain a partnership with another company that QuickBase uses in Chick-fil-A. Because of that specifically, we were able to help bridge a connection and we were able to solidify a contract with them due to this. So it was a huge profit for our ROI for sure.
I think the biggest way is that every new employee that comes in has to understand QuickBase, but the biggest thing is the way that QuickBase is set up you can get it running, but then one new employee comes in and might do things a little bit differently and that just helps create extra shortcuts for somebody later on. So my biggest thing is how little amount of clicks does it take to get to the end product? QuickBase allows me to pretty much shorten up everybody's workload.
Yeah, definitely. So we have our hands in a lot of different pots for what we do. We are a very small company that manages all 50 states for the most part and have employees scattered out throughout all 50 states. So we do everything from flights, rental cars, you know, the job itself and everything of that nature. QuickBase helps us take all of that information and brings it all together for us to see it all in one realm, if you will. It keeps everything very simplistic for us for sure.
This is my first time using any type of CRM like this. So it's been a very eye-opening experience but very, very simple experience as well.
Do you think Quickbase delivers good value for the price?
Yes
Are you happy with Quickbase's feature set?
Yes
Did Quickbase live up to sales and marketing promises?
Yes
Did implementation of Quickbase go as expected?
Yes
Would you buy Quickbase again?
Yes