Quickbase - Worth Every Penny Spent
December 14, 2023

Quickbase - Worth Every Penny Spent

Angel Rivera | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Quickbase

Prior to using Quickbase, we were using a lot of Microsoft products (Excel, Outlook, SharePoint, Project) to help manage our resource, business and project requests for our contract. While those products were sufficient, they were not efficient.
Once we moved the major part of our contract into Quickbase, we have been able to link them together to track data better, create better reports at all levels, set reminders and notifications for teams and validate all requirements in one place rather than moving between systems and only having a partial picture at any given time.
  • Being able create apps that are tailored directly to your own use cases is huge. Quickbase gives you the flexibility and the tools to be able to create, link data and report on data in a ton of different ways for every level of user.
  • I love the Quickbase has the ability to create roles for users which allows administrators the ability to show/hide data down to the field level to make sure that only groups who have the need to know, have the ability to see.
  • Reporting is one other area that Quickbase truly shines. There are many different types of reports that a user can create themselves or have created for them that can be filtered, sorted or grouped depending on requirements. Quickbase also has the ability to display those reports on dashboards or homepages and send reports via e-mail as notifications, reminders or subscriptions.
  • Being able to build an app and change it on the fly is great but if there is a suggestion for Quickbase as a whole, it has to go into the queue for development just like all other software companies which sometimes can lead to a delay in efficient functionality, unless you find a workaround.
  • There are a lot of integrations that Quickbase has already created for pipelines but there are so many more that would be useful (top of mind would be links into shipping company programs to do real time data pulls for tracking packages).
  • On our contract, we can now view high-dollar/priority items/requests in one location. We have reduced status meetings from 1+ hour/week to 30 minutes and 10 hours of work to 1. Office supply requests save 3-5 business days per request, resulting in a 20-25% efficiency gain. Better visibility in Quickbase reduced costs associated with billing and contract errors. License/subscription requests save costs by easily adding new license/subscriptions that were not captured in the original proposal. Two orders for $800K and $400K would have been billed incorrectly prior to Quickbase, which would have resulted in losing an engineer along with their years of knowledge.
  • 4 hours/day saved by not fighting or troubleshooting inaccurate customer invoicing. Before Quickbase, they were 5 months behind customer invoicing; with each invoice around $5M they were about $27M in arears. Quickbase has been so accurate that T&M was awarded approx. $15M and was able manage the hours/price so closely that only $113.60 remaining at the end of 12 months. Automatic projections of revenue forecasting reduced time from 8 hours every 2 months to 5 min.
  • With global supply chain issues becoming more common, it is imperative to know where projects stand in the midst of these delays and changes that affect delivery. Program Managers now save 15 hours/week by seeing the necessary data in one location and having that real time data available to more than one person (as it was previously in Microsoft Project).
Our contract has many facets from business management, client location operations, engineering, asset management, project management, reports among others. We have been able to create applicaitons within Quickbase that have allowed groups to collect/store/access the data that is pertinent to them but also using table to table relationships have allowed us to pull data from one application to another (think mirroring data) to create wholistic pictures while only having to enter data once. For example, we have a part number catalog that we keep that is used by business management for purchase orders, engineering by ROM/BOM/Quotes, asset management, project management for ordering and testing/turning up the equipment and reporting for internal and customer use.
Quickbase has given us the tools to be able to add or modify ways to capture data as it becomes necessary. As a business manager, I may start getting questions from my leadership in a certain area so I am able to build the answers into Quickbase so we can capture that data going forward and answer questions easily with a custom report. I also create my own reports within Quickbase which is helpful to pull any combination of data that is already captured.
Our contract is in charge of communications infrastructure at three air force bases (AFB) in the U.S. The capabilities were expected to aid the work of over 24,000
military personnel at the AFBs. These bases are separated across the U.S. and have their own teams that work at each location as well as program management folks that work remotely. Sharing data across time zones and levels brings it's own challenges but Quickbase has helped us level that playing field by being able to capture all data at all levels and then only displaying what data is useful for the user. It has really helped simplify our process in having all of our data in one place and that the data is easily accessible.
Microsoft tools are functional but they are not necessarily created for scalability. As our contract scaled, we needed something that had the capability to consolidate data as well as handle more and more amounts of data and analysis. Quickbsae has also helped us stop working in silos, especially with project management as we can now have multiple project managers editing their own projects at a time and having our lead project manager see any/all updates in real time.

Do you think Quickbase delivers good value for the price?

Yes

Are you happy with Quickbase's feature set?

Yes

Did Quickbase live up to sales and marketing promises?

Yes

Did implementation of Quickbase go as expected?

Yes

Would you buy Quickbase again?

Yes

I have not found a use case yet where Quickbase would not be a viable option. It is well suited to any scenario or business that could benefit from faster assignments, improved productivity, centralized data, improved utilization of assets or workflow automation. With its ability to lock down fields based on roles, there isn't a concern of users accessing data they should not be privy too (like financial data).