Overall Satisfaction with QuickBooks Desktop Pro
QuickBooks is used to set up invoices for customers, send out bills, and to keep a record of monies collected with bank reconciliation. It is also used to keep a database on customers. Using QuickBooks has been helpful to see who pays fast and who doesn't pay; to see who is giving the most business and who is only a casual customer. It is great at keeping track of payment and nonpayment and customer frequency.
- QuickBooks does a great job of easily creating invoices and bills and sending them out internally either by email or fax. It does provide the option to print as well for customers who cant be reached otherwise.
- QuickBooks creates detailed charts that let you see your business from a distance. You are able to see a week, month or even a year at a time. charts include income, payments not received, and most frequent customers.
- QuickBooks makes complex task easy by having built in formats for invoices, estimates, bills, payment receipts.
- QuickBooks also has easy bank intergration.
- QuickBooks largest setback is the UI. It is a bit cumbersome and not entirely intuitive if you have never used QuickBooks before.
- Occasionally QuickBooks has a hard time communicating with your bank, but it is usually fixed after a couple attempts.
- QuickBooks does need to be bought each year to stay up to date.
- Being able to see who has not paid in list or chart has literally saved us over $10,000 each year.
- The fact that bills can be emailed or faxed internally has been priceless.
- Blackbaud Grantmaking (formerly GIFTS Online)
While these are fairly differently used, Blackbaud has a better UI than QuickBooks, but QuickBooks has much more internal functions for billing and payment.