New but very satisfied user | TrustRadius

Use Cases and Deployment Scope

I have not experienced day-to-day issues. We did however experience issues when changing entity names. We were unaware that the Tax Liability defaults to "1" unless you enter the employee's election. Another thing is we were not aware that this change would prompt two separate W-2s.

Pros and Cons

Easy to navigate payroll system
Easy to manage settings for reports and view them

Keeping terminated self-service employee access for up to 2-3 years
Offering more transparent rates for medical, dental and vision base on criteria
Not trying to 'Upsell' so much

Employee Self-Service

All employees feel employee access if comprehensive and good.

RUN ADP Mobile App

Employees are aware of this and use it.

Alternatives Considered

Oracle API Manager

Much more user friendly

Key Insights

Do you think RUN Powered by ADP® delivers good value for the price?

Yes

Are you happy with RUN Powered by ADP®'s feature set?

Yes

Did RUN Powered by ADP® live up to sales and marketing promises?

Yes

Did implementation of RUN Powered by ADP® go as expected?

Yes

Would you buy RUN Powered by ADP® again?

Yes

Other Software Used

QuickBooks Desktop Enterprise, Bill.com, Azure Pipelines

Likelihood to Recommend

I am a new employee and have had little experience with ADP Run but was able to quickly and comprehensively navigate the program.