Overall Great Product That Is Easy To Use
February 01, 2024

Overall Great Product That Is Easy To Use

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

We use Sage Intacct to maintain the accounting for our operations. While we utilize other platforms all of the AR/AP, period, fiscal flows into Sage Intacct. The system allows for all of AR/AP to be in a centralized location with attachments. The option to add customized fields allows for better organization. However the bill approval process is lacking in customization and is limited. This is a problem with dimensional accounting.
  • Applying vendor deposits against bills and accounting for it correctly
  • applying intercompany credits against customers accounts
  • processing 1099 forms
  • Bill approval process lacks customization as it is limited to 3 types of approval policies, 2 of which are the same except one includes value. Once turned on it allows to all vendor bill across the board with not being able to limit by vendor or location
  • PO approval process could be easier to setup, the is no option to import the GL item groups so mapping has to be done individually and depending on the number of items can take a long time in each transaction type
  • Unable to edit voided transactions, so if a bill is reversed in 2022 and payment voided in 2023 the bank reconciliation will be off until 2023. There is no way to correct this
  • By filtering in the pay bills section by bill date and credit note date we saved 3.5 hours of labor per week
  • The bill approval policies was put on hold as bills with line items going to different departments but same location cannot be entered - big negative impact
  • Having the information centralized for managers to review on a dashboard setting makes the communication and flow of information easier
Yes we have from the general ledger specifically regarding the intercompany transactions. The option for the inline credits to be applied against customer's accounts who are under different entities is an ease. Then the intercompany transactions post behind the scenes. The accounts payable bill upload has also saved some time however I wish the analysis time was greatly reduced
We have used consolidations which works great. I would like to add expense management, amortization/prepaid feature which I think should come standard as it just reads a preset table to create future entries and track the progress. The add-ons are great but they cost more and some of the simple features like prepaid schedules should be included
Setting up GL accounts is an ease. What I did notice is setting up bank accounts has to be done in multiple locations. Where you have to setup the general ledger account then you have to setup the actual bank account in order to do the reconciliation. This to be is double the work and should be done in 1 location with the information populating both sections where needed.
Sage Intacct is better than Xero, Quickbooks, and SAP. While Netsuite has more customization options it is harder to learn quickly. For large teams Sage Intacct is the way to go. NetSuite is great but without a coach to walk the team through where to go and how to setup it can be time consuming

Do you think Sage Intacct delivers good value for the price?

Yes

Are you happy with Sage Intacct's feature set?

Yes

Did Sage Intacct live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Sage Intacct go as expected?

I wasn't involved with the implementation phase

Would you buy Sage Intacct again?

Yes

Dimensional accounting, accounting for multiple locations where coding is necessary. I would not recommend for e-commerce or sales related. This is more for operational accounting where when utilized with other platforms will work really well. The easy to learn the system is great and the help on this page actually provides helpful information. The smart rules, smart events help section could use some improvements

Sage Intacct Feature Ratings

Accounts payable
8
Accounts receivable
7
Cash management
7
Bank reconciliation
7
Expense management
6
Time tracking
5
Fixed asset management
5
Multi-currency support
5
Multi-division support
5
Regulations compliance
5
Electronic tax filing
5
Self-service portal
5
Global Financial Support
5
Intercompany Accounting
9
Journals and Reconciliations
9
Enterprise Accounting
6
Configurable Accounting
8
Centralized Rules Framework
6
Standardized Processes
8
Inventory tracking
5
Location management
5
Pricing
5
Order entry
5
Credit card processing
5
End-to-end order visibility
5
Reimbursement management
5
Dashboards
5
Standard reports
5
Custom reports
5
API for custom integration
6
Plug-ins
5
Role-based user permissions
9
Single sign-on capability
10