Item: Salesloft
Rating: 10
Author: Stephen Krauska

Use Cases and Deployment Scope

SalesLoft is used by the entire sales team for all outbound efforts. It's really our only source of truth for items related to outreach and communication tracking. Without SalesLoft, I doubt we would have any way of knowing who was doing what or how to keep track of what the next steps are with a given prospect.

Pros and Cons

Track open rates based on content or subject line.
Provide insights on the best time for SDRs to dial.
Track activity.

Improve the amount of machine learning applied to all aspects of the software to know what matters and what doesn't matter to clients based on title, role, etc.

Return on Investment

The ROI would be hard to calculate as our entire sales team uses this for pretty much everything. Is it fair to attribute 100% of our new business to SalesLoft?

Alternatives Considered

Pipedrive

Other Software Used

Salesforce Lightning, LinkedIn Sales Navigator, DiscoverOrg

Likelihood to Recommend

SalesLoft is great for managing the sales and outbound process, but not so great for managing post-sales. We tried to use it as part of our implementation/onboarding flow and while you could do that, it's a bit like hammering a nail with a rock.

SalesLoft is a must-have for any modern sales organization.

Software Version

Overall Satisfaction with SalesLoft