Integrate or not to integrate, that is the question
September 14, 2022

Integrate or not to integrate, that is the question

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Employee Central
  • Recruiting
  • Onboarding
  • Learning
  • Performance & Goals
  • Compensation

Overall Satisfaction with SAP SuccessFactors

We are currently using SAP SuccessFactors Employee Central to store employee data as well as Performance and Goals, Compensation, Recruiting, Onboarding, and Learning. We now have it integrated with our on-prem system since we still do payroll out of on-prem SAP system. We are currently using it to integrate with other systems and vendors.
  • The data seems organized well
  • All of the data is one place and the modules work well together
  • The learning module is still in its own system instead of integrated with the rest of SuccessFactors.
  • the system takes too long to load, but I understand this problem is going remedied
  • From an IT perspective, there is so much in the system, that it's hard to know what is out there.
  • Lists and navigations are not in alphabetical order. It would be nice if at the very least, navigation was in alphabetical order.
  • Integration Center needs a lot of work. It's very cumbersome to create separate jobs for repetitive jobs. Example, we need jobs to export and import data, the scheduling for the jobs does not make any sense. The scheduling feature needs much more.
  • In IT, one improvement is the ability to interface with other systems compared to our on-prem system
We are able to still replicate data to our on-prem system, we use QueryManager to pull reports.

Do you think SAP SuccessFactors delivers good value for the price?

Not sure

Are you happy with SAP SuccessFactors's feature set?

Yes

Did SAP SuccessFactors live up to sales and marketing promises?

No

Did implementation of SAP SuccessFactors go as expected?

No

Would you buy SAP SuccessFactors again?

Yes

I am coming from the perspective of someone on the IT person in a large corporation. The new home page interface feels cleaner and more modern than the previous home page. The ability to export large batches of data and have API connections into SuccessFactors allows IT to create easy connections with other systems. This allows us to improve our workflows where employee data must be sent to vendors and systems like Office 365 and ServiceNow.

SAP SuccessFactors Feature Ratings

Employee demographic data
8
Employment history
5
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
8
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
Not Rated
Support for external payroll vendors
7
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
Not Rated
Update personal information
7
View job history
7
View company policy documentation
4
Employee recognition
Not Rated
Report builder
8
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Performance plans
8
Performance improvement plans
8
Review status tracking
8
Review reminders
Not Rated
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
4
Manager tracking tools
Not Rated
Corporate goal setting
8
Individual goal setting
8
Line-of sight-visibility
Not Rated
Performance tracking
8
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Using SAP SuccessFactors

20 - We have HR Managers, HRIS, HRIT, HR Specialists
  • Employee records
  • Performance management
  • Learning