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SAP SuccessFactors

SAP SuccessFactors


What is SAP SuccessFactors?

SAP SuccessFactors is a suite of HR/HCM products covering these capability areas: core HR and payroll, recruiting and onboarding, learning and development, performance and compensation management, workforce analytics and planning, and employee experience management.

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Popular Features

View all 48 features
  • Employee demographic data (353)
  • Employment history (363)
  • Organizational charting (376)
  • Job profiles and administration (349)

Reviewer Pros & Cons

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Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visit…


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $85 per year Up to 100 Employees
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Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

Avg 8.0

Employee Self Service

Employee portal allowing employees to view and update their personal information.

Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

Avg 7.8

HR Reporting

Pre-built and custom reports, and integration with external data.

Avg 7.6


Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

Avg 7.9

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

Avg 7.8
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Product Details

What is SAP SuccessFactors?

SAP SuccessFactors HXM Suite provides cloud-based solutions that connect core HR and payroll, talent management, sales performance management, people analytics, and workforce planning. The SAP SuccessFactors HXM Suite enables users to put an organization's people at the center of everything – with solutions designed to meet their individual needs.

The SAP SuccessFactors Human Experience Management (HXM) suite covers:
  • Employee Experience Management
  • Core HR and Payroll
  • Talent Management
  • HR Analytics and Workforce Planning
  • Sales Performance Management

SAP SuccessFactors Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Travel absence management
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Succession Planning Features

  • Supported: Create succession plans/pools
  • Supported: Candidate ranking
  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Additional Features

  • Supported: Experience-first approach designed for the individual
  • Supported: Strong partner ecosystem and extensible platform with complementary apps
  • Supported: Guided workflows allowing best practices to be melded with integrations to other systems
  • Supported: Global solutions and embedded localizations
  • Supported: Technology for core HR, payroll, talent acquisition, learning, talent management, and people analytics

SAP SuccessFactors Screenshots

Screenshot of SAP SuccessFactors Learning supports informal and collaborative learningScreenshot of A modern LMS experience that puts learning opportunities at the center of business operations and goals.Screenshot of Learning dashboard and metrics in SAP SuccessFactors Learning.Screenshot of SAP SuccessFactors Opportunity Marketplace.Screenshot of Information on employee requests, evaluations, and performance in SAP SuccessFactors Employee Central.

SAP SuccessFactors Videos

SAP SuccessFactors Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

SAP SuccessFactors is a suite of HR/HCM products covering these capability areas: core HR and payroll, recruiting and onboarding, learning and development, performance and compensation management, workforce analytics and planning, and employee experience management.

SAP SuccessFactors starts at $85.

Workday Human Capital Management, Oracle Fusion Cloud HCM, and Cornerstone OnDemand are common alternatives for SAP SuccessFactors.

Reviewers rate Approval workflow highest, with a score of 8.5.

The most common users of SAP SuccessFactors are from Enterprises (1,001+ employees).
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Reviews and Ratings


Attribute Ratings


(1-25 of 34)
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Score 8 out of 10
Vetted Review
Verified User
We are within our first year of using SuccessFactors - Employee Central. This has helped us build off of the recruiting module and unlock the benefits of integration between the modules. I believe we are slowly getting more comfortable within the system, and ready to launch the modules we have not used (ie - Succession).
November 01, 2023

SAP SuccessFactors Rocks!

Score 10 out of 10
Vetted Review
Verified User
As a long standing SAP HR/HCM/HXM user, i am very pleased with the redeveloped UI and the additional functionalities SAP has deployed over the years. SAP has been very proactive and reactive in a very timely manner in ensuring that the SuccessFactors platform continues to be a best of breed solution and it is so well entrenched in my organization that i do not see any need to not renew whatsoever. We love the product and it very well meets our organizational needs in all area.
Score 9 out of 10
Vetted Review
Verified User
We´ve had a great experience with each of the modules and features that sap releases. Also, it offers the possibility of manage so much configuration from our functional side like the Upgrade Center, RBP for enabling new features and export/import information.
October 25, 2023

Superior's Review

Score 8 out of 10
Vetted Review
Verified User
A correctly implemented HRIS requires a huge effort from the company, but once the system is stable and the learning curve is flattened, the benefits are noticeable. We still are in the middle of our learning curve and the system stabilization, but we now are starting to see the benefits that SuccessFactors can provide. I don't give 10 just because I don't know how the future is going to be unfolded, and how many other challenges we are going to be facing before we achieve stabilization. But so far, so good.
Matthew McEachern, CHRL | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We have put a vast amount of time and effort into our installation- and there is more work to be done, but the system has a lot of benefits that we plan to maximize and optimize in order to generate the greatest value for everyone involved.
Score 5 out of 10
Vetted Review
Verified User
Support is still lacking. If we don't have a critical business need where we're looking to license something new, there is no partnership with SuccessFactors. Unless of course you purchase the Platinum Support which we did not. It is difficult for us to take advantage of new functionality when we have professional services fees that will be incurred as a result. We're in a tough economy and our budgets are slim. We don't have wiggle room to add $5k here or $10k there. The overall integration into a total HCM solution is also lacking.
Jim Spena | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Well, first of all it's a huge decision. We've spent years now implementing and tweaking our performance management system, so there would have to be something pretty major for us to drop all of that and go in a new direction. That being said, we're also very happy with our product, the way it functions, the way our users have grown accustomed to its design, and the support that we receive in moving forward every year.
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