Item: SAP SuccessFactors
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

Employee Central is our system of record for Human Resources. It is used by all employees for updating their profiles. Managers and their administrators used Employee Central to complete employee transactions such as promotions, transfers and terminations. We are also implementing Recruiting and Onboarding modules. Recruiting is used to attract talent to our organization and Onboarding is used to transition them from candidates to employees.

Pros and Cons

Efficient
Easy
Integrated

Reporting options
Include union processes
Include two way texting options in Recruiting

Return on Investment

Improve productivity
Integration of data across modules
Change in HR roles

Ease of Integration

The data in Employee Central can be used in our Recruiting and Onboarding. We were also able to integrate with vendors that provide candidate assessments, background checks, and drug testing. Within Onboarding we were also able to integrate with vendors that specialize is verifying employment items as required by government agencies.

SuccessFactors Implementation

We are completing our implementation with the help of Ernest & Young. The modules have been user friendly and met our needs. We greatly appreciated that SAP conducted a review of our processes before we went live called a Success Review. They reviewed our work books and provided a report on our systems configuration compared to best practices.

Alternatives Considered

Oracle Fusion Cloud HCM

The recruiting module is much more user friendly than our prior system that was Taleo. Taleo had to many actions that required the recruiters to go from one system to another. We tracked that there were 117 steps that the recruiter had to make from beginning of req to its completion.

Key Insights

Do you think SAP SuccessFactors delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors's feature set?

Yes

Did SAP SuccessFactors live up to sales and marketing promises?

Yes

Did implementation of SAP SuccessFactors go as expected?

Yes

Would you buy SAP SuccessFactors again?

Yes

Other Software Used

Visier People, PeopleFluent

Likelihood to Recommend

SF is really good at human resource transactions and have made huge progress on making it user friendly. They should continue to focus on the user experience. The area that it is less appropriate is at artificial intelligence. Success Factors is trying to identify how to do it in a method that will not cause bias or discrimination.

Smooth implementation

Modules Used

Overall Satisfaction with SAP SuccessFactors