Item: SAP SuccessFactors
Rating: 9
Author: Jeykaran G B

Use Cases and Deployment Scope

Success Factors helped us stabilise and automate the HR processes and impacted the business outcome positively. The suite of modules are well integrated and talk to each other so well that the data moves from one module to another without any lag. It also offers a great control of access management which takes care of the compliance aspects too. The data quality has tremendously improved with the help of SF which saves a lot of man hours which was spent on debugging the errors

Pros and Cons

Integrated modules that talk well with each other
Integration options available with other applications
Robust framework that bring great control to data structure

The framework is so complex that only a partner can help us make modifications to the processes
Absence of AI features
The implementation timelines are longer

Return on Investment

Bring more control and contribute to the audit measures through robust workflow systems
Offers a great employee experience with feature loaded acesses
Provide business with reliable people data

Ease of Integration

SF offers customisable APIs that allow you to integrate it with multiple other applications. Such types of integration save a ton of time to add/manage/delete data in the third party applications. It might be a noticeable effort at the start to set up Integration but will require no maintenance henceforth.

SuccessFactors Implementation

Success Factors needs an implementation partner who helps the clients to implement the system. The actual implementation process may take considerable longer time of the existing HR process are not proper or if the quality of data is not up to the mark. It may be easier or less time consuming if the data quality is already top notch.

Alternatives Considered

Workday Human Capital Management, Keka HR and Darwinbox

We found Succes Factors to be reliable and promising compared to the other player we evaluated. The review calls we made to the respective application users turned out to be a lot positive from the clients using success factors. The product features offered by success factors stood out from the other player evaluated.

Key Insights

Do you think SAP SuccessFactors delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors's feature set?

Yes

Did SAP SuccessFactors live up to sales and marketing promises?

Yes

Did implementation of SAP SuccessFactors go as expected?

Would you buy SAP SuccessFactors again?

Yes

Other Software Used

Bonusly, The Okta Identity Cloud, Zapier

Likelihood to Recommend

Success Factors helped us get structure to our data sets which wasn't present pre implementation. The data from Success Factors are much reliable. It offers great reporting capabilities and live dashboards for each access of reports and trends.

On the other hand, Success Factors is ideal for companies with some existing framework which will be further improved by SF capabilities but not for companies that do not have an framework as it could take a considerable amount of time to build them in Success Factors.

Success Factors helps your business to Succeed

Modules Used

Overall Satisfaction with SAP SuccessFactors