Overall Satisfaction with Sauce Labs
I have recommended Sauce to several clients I supported as a consultant of test automation services. It solves the problem of streamlining mobile automation results in a timely fashion. The Sauce labs platform affords users the ability to execute a variety of test suites on multiple devices, even in parallel. Clients I have talked to want results more quickly during each development sprint.
- The RESTful services API is fully featured.
- Sauce usually supports latest Appium version, rather quickly.
- Real device cloud is a much needed feature, and Sauce delivers.
- Some extra latency sometimes exists between ending a test and when the Sauce UI visually communicates it to you.
- Sometimes a green checkmark besides a test displays even though it never finishes due to an unexpected problem. It fails, but doesn't register as a failure.
- No real device cloud access for open source projects.
I used BrowserStack for a time for several web development and testing projects. It was the first platform I inherited while on a project many years ago. The Sauce platform supports more devices and the interface is easier to use on a daily basis. Moreover, the API for Sauce is immensely more accessible and useful.