ShoreTel - Quality VOIP System!
September 07, 2013
ShoreTel - Quality VOIP System!
Score 8 out of 10
Vetted Review
Verified User
Software Version
Sky
Overall Satisfaction
- Conference calls are easy.
- They have a handy desktop app too.
- No setup, just plug-in power and internet and go.
- Sometimes calls breakup, that could just be my IC.
Product Usage
- This is our main Telephone service.
- All inbound and outbound calls travel through it.
Evaluation and Selection
An old-school internal PBX.
Ring Central.
While Ring Central had similar features, ShoreTel's customer service was considered better.
While Ring Central had similar features, ShoreTel's customer service was considered better.
Implementation
- Implemented in-house
Training
- Online training
- Self-taught
Yes, phone features are similar most office phones.