Skilljar Customer Education Software Review
September 09, 2022

Skilljar Customer Education Software Review

Cindy Lunsford | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Skilljar Customer Education Software

We use Skilljar Customer Education Software for customer, partner, and employee training. This includes everything from compliance training to certifications. Our previous LMS was clunky and not user-friendly so it was hard to get users. Skilljar Customer Education Software addresses this as it's a user-friendly platform that has helped increase engagement and decreases turnover.

Pros

  • Analytics
  • Great Support
  • User friendly

Cons

  • Duplicate/copy catalog pages and learning paths to domains
  • Assigning training option could work better
  • Have the option to be gated (SSO) and non gated on the same domain
There are a few minor things that I would change but overall it's a really easy system to use and learn.
Support could be better about answering technical questions. They are quick to answer but seem not to be as technical as other support.
  • Faster Product Adoption
  • Improved Scalability
  • Admin time reduced

Do you think Skilljar Customer Education LMS delivers good value for the price?

Yes

Are you happy with Skilljar Customer Education LMS's feature set?

Yes

Did Skilljar Customer Education LMS live up to sales and marketing promises?

Yes

Did implementation of Skilljar Customer Education LMS go as expected?

Yes

Would you buy Skilljar Customer Education LMS again?

Yes

Skilljar Customer Education Software is easier to use and can do a lot more in fewer clicks than Cornerstone. Cornerstone was a clunky system with the focus not on learning like their other suites and the UI was not user-friendly. Spent my time on the admin work than I do now and students like the workflow and usability of Skilljar Customer Education Software better.
Skilljar Customer Education Software has great out-of-the-box reporting/analytics. The ease of use for uploading assets and creating courses is a time saver. I do wish you could have the system email a scheduled report to users without them needing dashboard access or within their training accounts. Skilljar Customer Education Software was easy and quick to set up. This has been an issue in the past with previous providers. All integration is easy to set up and works well.

Evaluating Skilljar Customer Education Software and Competitors

Yes - Cornerstone On Demand. Skilljar Customer Education Software is a more user-friendly UI for students and admin.
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
Usability
I wouldn't change anything

Comments

  • Jeremy Kelderman | TrustRadius Reviewer
    Jeremy Kelderman
    (Vendor Representative) commented 2 years ago
    Hi there, Thank you for taking the time to submit a review about Skilljar. We know you're busy so it means a lot to us. We're always looking at how we can do better. So your feedback has been shared with our CS and Product leaders for further review. Thanks again! Jeremy @ Skilljar

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