Slack Attack!
March 05, 2018

Slack Attack!

James Weiss | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

Slack is used by my organization as an interoffice communication channel for both non-project related and some project-based communications. Slack is used across our organization but is utilized in various ways by different departments. It helps alleviate the issue of unnecessary emails and cluttering project boards/forums with communication that does not need to be there.
  • Slack water cooler forum is a great place for posting company and employee announcements.
  • Creation of various slack channels is a great strength of Slack, allowing certain departments to use it for project based communication that does not need to be sent in email, and others to simply communicate with employees as needed.
  • Another great strength of Slack is that as it grows, it can be integrated to other certain HRMS applications.
  • The notification system for Slack can be a nuisance at times. While it makes communication great when you are at your desk, returning to a slack/notification, and an email notification can be a bit of a nuisance and cause more clutter than it helps.
  • A cool feature that could be made better, is the notification/reply option, but at times I can't see the message in the notification, so the reply option is pointless.
  • If you are using the unpaid version, slack with wipe conversations, but using slack premium alleviates this, and I guess if you are not paying for the service, you can't complain about lower level functionality.
  • Great ROI! Slack has alleviated a lot of jumbled emails, and allows people to speak directly as well as become more engaged with fellow employees.
  • The culture benefits and ability of HR to use the app for employee engagement/planning has been an unforeseen benefit that has greatly increased the ROI with Slack.
  • When we were only using the unpaid version, some project based communication would be lost which was negative, but if you're not paying there is no investment negative ROI. Slack is definitely a useful tool, and can be great for project based communication if you use it correctly.
  • Microsoft Team
Microsoft Team is another app we have been toying with for inter office/project communication, but Slack is much easier and team is more of a project based communication application. Slack is great and easy to use; it is extremely user friendly, and can be a great resource for both project based and non-project based communication.
Slack is great for company-wide announcements, starting groups, coordinating events, and really good for engaging employees across the organization. It is a great way to bring people together as well, despite being a digital forum. Due to Slack, our employees are more in tune with each other and actually spend more time together outside of work engaging each other. Project-based communication is not as useful, but it can be done as well.

Slack Feature Ratings

Task Management
4
Gantt Charts
Not Rated
Scheduling
Not Rated
Workflow Automation
4
Mobile Access
8
Search
8
Visual planning tools
Not Rated
Chat
10
Notifications
7
Discussions
9
Surveys
6
Internal knowledgebase
Not Rated
Integrates with GoToMeeting
Not Rated
Integrates with Gmail and Google Hangouts
Not Rated
Integrates with Outlook
Not Rated
Versioning
3
Video files
8
Audio files
8
Document collaboration
5
Access control
Not Rated
Advanced security features
Not Rated
Integrates with Google Drive
Not Rated
Device sync
Not Rated