It's a no-brainer, if you are not using Slack you should be
June 07, 2021

It's a no-brainer, if you are not using Slack you should be

Carl Pieri | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

Slack sometimes feels like the foundation of our business. It's how we do probably 30-50% of all the communication within our company. We use it for quick communication, file sharing, updates, bug reports, and countless of integrations with all of the other softwares we use to run our business. If slack was gone tomorrow we'd be in serious trouble.
  • 1:1 communication
  • Group communication
  • Backlog of important information
  • Search functionality can always be improved (although its already so much better)
  • It's too much work to leave a channel with the new update. Way too many clicks
  • Warn me before I join or leave a channel if there will be a notice posted
  • Improved communication
  • Probably increased distraction at work
  • Reduced number of meetings needed
I have only used teams a bit but [I feel] the experience within Slack is clearly better than that of teams. It's easier to find teammates, start a quick chat, and overall the experience is just so much cleaner. Teams is not bad it's just that [in my experience] slack is better and better integrated with other softwares.

Do you think Slack delivers good value for the price?

Yes

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

Yes

Did implementation of Slack go as expected?

I wasn't involved with the implementation phase

Would you buy Slack again?

Yes

Slack is helpful for any business from size 1 to at least 100,000. It's a terrific way to communicate with coworkers in a way that is not as serious or cumbersome as email. There are very few business cases I can think about where it would NOT make sense to have slack. If your business is not on slack you should get on it, I'm confident it's better than any alternative.

Slack Feature Ratings

Task Management
10
Gantt Charts
Not Rated
Scheduling
Not Rated
Workflow Automation
10
Mobile Access
Not Rated
Search
8
Visual planning tools
Not Rated
Chat
10
Notifications
10
Discussions
10
Surveys
7
Internal knowledgebase
Not Rated
Integrates with GoToMeeting
Not Rated
Integrates with Gmail and Google Hangouts
Not Rated
Integrates with Outlook
Not Rated
Versioning
Not Rated
Video files
10
Audio files
10
Document collaboration
Not Rated
Access control
10
Advanced security features
Not Rated
Integrates with Google Drive
10
Device sync
Not Rated