A fully featured remote access product as a good price.
March 02, 2022

A fully featured remote access product as a good price.

Damian DuBos | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Remote Access
  • Remote Desktop

Overall Satisfaction with Splashtop Enterprise

I was collaborating with a colleague on a development project. He needed to use my desktop to use the design tools. I also needed to access my desktop from remote locations. This tool works perfectly, consistently, and at a great value. I had used remote desktop and other remote tools. This one is so easy to set up and contained all the features we needed to be successful.
  • File transfers from/to remote location to desktop. A easy to use interface
  • Remote control access works as it should.
  • Easy setup and use.
  • Multiple people connecting at the same time is a great feature
  • I can't think of anything that needs improvement. Everything worked just as it was needed.
  • Maybe a zoom meeting to allow more interaction when doing work together.
  • Splashtop solved so many challenges working from different locations in different time zones. I could start work on my own desktop. Then a remote user could come in and we would share time working on the project.
Didn't really need much support once it was set up.
Everything works without lags in response even though there is a good security model. Connections are fast.
Very quick and easy to set up. I installed it on my machine to host remote users. I then installed the client end on my laptop and I was up and running. A colleague did the same from his location and we were working quickly without spending time on a science project to install and set up. It was a great experience.
Yes - Remote desktop and Team Viewer.

Do you think Splashtop delivers good value for the price?

Yes

Are you happy with Splashtop's feature set?

Yes

Did Splashtop live up to sales and marketing promises?

Yes

Did implementation of Splashtop go as expected?

Yes

Would you buy Splashtop again?

Yes

HCL Domino (formerly IBM Domino), Navisite Productivity and Collaboration (Microsoft Office 365 and MDM), Microsoft Visual Studio Code
Very cost-effective. You can add users as needed. Paying by the year improves value. The remote sessions allow multiple users to connect remotely. The interface to do things like file transfers is very intuitive.

Using Splashtop Enterprise

Collaboration on design of web applications
  • Having the design software on my desktop allowing collaboration from remote people
  • File transfers from remote to my desktop allowed developer to create script libraries while connected, then transfer to my desktop.
  • The main thing has been having two people connected to a design page and work together, brainstorm, and collaborate. Also worked well to resolve some trouble shooting issues that came up. Two sets of eyes on a problem has really helped.
  • It could be used for remote support. But, it is not needed now.
I will definitely keep this for as long as I may need to have remote access. The current project is about over. But, the benefits for having this as such a great price means I will be keeping it.

Evaluating Splashtop Enterprise and Competitors

  • Price
  • Product Features
I had used Team Viewer as more of a personal product to connect to my desktop remotely. When it looked like I would be needing it for business, the price was too expensive. I upgraded my Windows 10 to allow for remote desktop. It worked for a while, then stopped. Could not figure out how to get support on it. Googled for the best rated products and found Splashtop along with others. Tried a couple of others as well as Splashtop. This one was the best as far as setting up, using, and features.
I would not have spent so much time trying to get MS Remote Desktop to work.

Splashtop Enterprise Implementation

Pretty much worked right out of the box. Never failed.
Change management was minimal
  • Figuring out the two parts and how they are installed. Once that was done, it was a breeze.

Using Splashtop Enterprise

It just works. Very intuitive.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • file transfers
  • Remote collaboration
  • Two people using the connected desktop at the same time. We had to say I will take control.