Overall Satisfaction with Talkdesk
Over half of my company uses Talkdesk and it's an essential part of communicating with our customers. From utilizing metrics to gauge employees' performances to the ability to set preferences that work for our company standards. It's a key platform for engaging with people.
- Metrics.
- Widget or web browser mode.
- Ability to customize settings.
- Call drops.
- Automatically logging off.
- Communication.
Do you think Talkdesk delivers good value for the price?
Not sure
Are you happy with Talkdesk's feature set?
Yes
Did Talkdesk live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Talkdesk go as expected?
I wasn't involved with the implementation phase
Would you buy Talkdesk again?
Yes