TeamViewer, the rising remote access app.
January 16, 2024

TeamViewer, the rising remote access app.

Madhu Mundra | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with TeamViewer

So TeamViewer is a very essential remote access app for my organization. Since my team is based across India and Australia, most of the time, we have to access each other's computers to troubleshoot or work at odd times when either team member is not present or it might be a night at the other side.
  • Remote Access
  • Control of laptop
  • Service access
  • Connecting more devices at a time
  • Risk of abuse from hacking but that's true for other tools as well
  • strict session security
  • It has increased the productivity to a great extent for the organization.
  • It has definitely brought more business to the organization.
  • It has helped in personal growth as well as encouraged me to give more ideas and various solutions.
TeamViewer has better support and features such as multiplatform support and file sharing. It is great for collaborations in multi national companies. Quality vise as well it is a great tool and the refresh rate is also quite good.It has great number of communication tools and its very easy to use.

Do you think TeamViewer delivers good value for the price?

Yes

Are you happy with TeamViewer's feature set?

Yes

Did TeamViewer live up to sales and marketing promises?

Yes

Did implementation of TeamViewer go as expected?

Yes

Would you buy TeamViewer again?

Yes

Very satisfied with the product. Implementation was very easy to set up on laptops and computers.There are many different elements present there that provide great flexibility to manage our collaboration and explore the details side of all requirements. In Cloudwerx, we are using TeamViewer for all our projects and streams.
Yes, Always access through SSO makes it very secure and easy to get go from a single click.
In one of my projects, I was working with a US client so our timings were very odd but we had to finish our work before the deadline so rather than wasting time on taking pull-push in another's system, we connected via TeamViewer and worked with each other seamlessly which helped us a lot in completing our work before time.

TeamViewer Feature Ratings

Screen sharing
8
File transfer
5
Instant message
7
Secure remote access with Smart Card authentication
6
Access to sleeping/powered-off computers
7
Over-the-Internet remote session
8
Initiate remote control from mobile
6
Remote management of servers & workstations
7
Centralized management dashboard
7
Session record
8
Monitoring and Alerts
8
Multi-platform remote control
5