Always Connected with TeamViewer
January 16, 2024

Always Connected with TeamViewer

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with TeamViewer

We use TeamViewer as a collaboration tool, internally with our team as well as offshore teams. Also, we've used this to help our clients, with training and also problem resolution. It is very useful to be together (virtually) in same platform for quicker turnaround. With screenshare, issues are being analyzed and resolved.
  • Screenshare is very widely used to be able to see virtually and help clients with their issues.
  • Remote connections, being able to access somebody's machine to assist quicker is also helpful.
  • Meetings, joining in the meeting is very easy and communications are clear.
  • With different versions, sometimes it's a struggle to join the meeting.
  • Ease of use, no additional training necessary to use the tool.
  • Save time since you can almost do anything remotely to support busines.
  • Collaboration improves team efficiency which also help quick turnaround to business.
With TeamViewer, remotely accessing other workstation and file transfer are very efficient. Though others offer the same functionality as recording, meetings and screenshare, the security with TeamViewer is better. Ease of use of the tool which does not overwhelm the user is a plus especially for end-users and other business users.

Do you think TeamViewer delivers good value for the price?

Yes

Are you happy with TeamViewer's feature set?

Yes

Did TeamViewer live up to sales and marketing promises?

Yes

Did implementation of TeamViewer go as expected?

Yes

Would you buy TeamViewer again?

Yes

It's used for added security especially with TeamViewer's feature to access workstation, this has been leveraged.
TeamViewer has been very useful in our team and with our external clients, as collaboration tool.

TeamViewer Feature Ratings

Screen sharing
10
File transfer
10
Instant message
10
Secure remote access with Smart Card authentication
10
Access to sleeping/powered-off computers
10
Over-the-Internet remote session
10
Remote management of servers & workstations
10
Session record
10