The best help any support team needs!
January 23, 2024
The best help any support team needs!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with TeamViewer
TeamViewer is a fantastic tool used by our support team and engineers. Our support team use it with clients to help diagnose configuration problems with their AV kit. Our engineers also do the same, but mainly for quick remote changes to any control programs for both video and audio systems if the code needs changing on the fly.
- Fast response to reach customers
- Incredible quality and speed
- Intuitive UI
- Personal plans for non business users.
- Less site visits
- Quickly help customers resolve issues without sending engineers out
- Quick collection between on site and remote engineers
Do you think TeamViewer delivers good value for the price?
Yes
Are you happy with TeamViewer's feature set?
Yes
Did TeamViewer live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of TeamViewer go as expected?
I wasn't involved with the implementation phase
Would you buy TeamViewer again?
Yes
I don't know as I was not involved in the setup and only use it occasionally.