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A global company user's feedback
October 25, 2019

A global company user's feedback

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

It is being used for the whole organization.
It provides payroll support and benefits services for us.
  • Easy to track the payroll processing.
  • Easy to manage employees status.
  • Self service is easy for the employees to check their paystubs and other info in the system whenever they want.
  • Customer service representatives sometimes hard to provide help and service in time and sometimes they are not that professional to solve the problem.
  • Some request may be missed in the specific time.
  • If the HR reports could be customized into monthly or other requirement based on the company needs would be better. It can only be exported in payroll period or YTD, etc.
It really helps. When I joined the company, our company was use semi-monthly to pay and you needed to estimate and expect what may happen during the payroll processing since hr needed to input the data before the payroll date. So I suggested using biweekly instead and now the payroll goes very smoothly. TriNet team helped us change our payroll system and made an analysis of the problem that we may have during the transfer time. And then, everything goes very well as we expected.
It is easy to use and follow when you get used to it. And there's always a live chat or contact window for you if you meet any problem.
  • TriNet helps us to make sure our payroll accuracy and in time.
  • TriNet helps us to stay within HR compliance, especially in onboarding process and manage employee's work authorization status.
  • TriNet helps hr work more efficiently, for example, easy to track history.
TriNet is more user-friendly when compared with ADP total Source.
System Manager is easy to manage employees' leave requests even when manager is not in the office.

And System will always notify you to run payroll or other scheduled plans, and also will remind you that your employees' work authorization status.

TriNet Feature Ratings

8.0
Employee demographic data
8
Employment history
7
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
8
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
8
8.4
Pay calculation
8
Benefit plan administration
8
Direct deposit files
9
Salary revision and increment management
9
Reimbursement management
8
9.0
Approval workflow
9
Balance details
9
Annual carry-forward and encashment
9
9.0
View and generate pay and benefit information
9
Update personal information
9
View job history
9
View company policy documentation
9
Employee recognition
9
Asset Management ()
Not Rated
6.3
Report builder
7
Pre-built reports
6
Ability to combine HR data with external data
6
Integration with other HR capabilities ()
Not Rated
8.0
Performance plans
8
Performance improvement plans
8
Review status tracking
8
Review reminders
8
Succession Planning ()
Not Rated
9.0
New hire portal
9
Manager tracking tools
9
9.0
Corporate goal setting
9
Individual goal setting
9
Line-of sight-visibility
9
Performance tracking
9
Recruiting / ATS ()
Not Rated