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Honest Review of Trinet
February 03, 2024

Honest Review of Trinet

Sue Hemmer, MA, SPHR, SHRM-SCP | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

Trinet is used as a PEO for our organization. We utilize the benefits, performance, hiring, employee, and reporting functions daily. I love the chat because it is real time answers for most questions I have. Trinet allows us to house all of our needs for business within one entity.
  • Benefits
  • Hiring/ATS
  • Basic Reporting
  • Performance
  • Home page or dashboard
  • Response time to some claims
  • assisted HR in onboarding remote workers
  • employees love the benefits platform
  • improved our time to fill jobs by using the ATS
There is some very easy functionality. But, I am used to having a sandbox to play in. I am used to having more access than Trinet allows you to have, and I find the performance tool cumbersome, difficult to navigate and difficult for my managers and employees to use.
Chat is very responsive. Sometimes cases are closed without discussion and they have to be reopened.
I was not here at that time.
Workday was the easiest platform I ever used. It was intuitive where to go and what to do. Trinet is overall a good platform, but it's difficult to use some of the features. Performance link is terrible in my experience

Do you think TriNet delivers good value for the price?

Yes

Are you happy with TriNet's feature set?

Yes

Did TriNet live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of TriNet go as expected?

I wasn't involved with the implementation phase

Would you buy TriNet again?

Yes

For small business, this is a great platform. But, as the business grows, it may be more advantageous to seek independent benefits, work comp, or other services due to cost.

TriNet Feature Ratings

7.0
Employee demographic data
7
Employment history
7
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
7
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
7
7.0
Pay calculation
7
Off-cycle/On-Demand payment
7
Benefit plan administration
7
Direct deposit files
7
Salary revision and increment management
7
Reimbursement management
7
7.0
Approval workflow
7
Balance details
7
Annual carry-forward and encashment
7
8.0
View and generate pay and benefit information
8
Update personal information
8
View job history
8
View company policy documentation
8
Asset Management ()
Not Rated
6.0
Report builder
6
Pre-built reports
8
Ability to combine HR data with external data
4
Integration with other HR capabilities ()
Not Rated
2.0
Performance plans
2
Performance improvement plans
2
Review status tracking
2
Review reminders
2
Succession Planning ()
Not Rated
7.0
New hire portal
7
Manager tracking tools
7
2.0
Corporate goal setting
2
Individual goal setting
2
Line-of sight-visibility
2
Performance tracking
2
7.8
Job Requisition Management
8
Job Search Site Posting
7
Applicant Tracking
8
Notifications and Alerts
8