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Very pleased with our decision to implement TriNet
Updated May 06, 2024

Very pleased with our decision to implement TriNet

Linda Bender | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

We use TriNet for all employee related aspects - time and attendance, payroll processing, benefits, time off, applicant tracking/hiring, on-line learning and performance management.
  • The TriNet platform is very user friendly and easy to navigate.
  • The benefit plans available are varied and affordable.
  • The applicant tracking module covers all aspects of the hiring process (job posting, candidate management, interview scheduling, background checks) and easy to follow workflows.
  • The performance platform is not very intuitive, a little quirky and clunky.
  • In the hiring platform, under skills assessment, the choices when someone responds are “no experience”, “some experience” and “expert”. To us, expert seems like a stretch from some experience – would “proficient” be a better word for that?
  • The TriNet platform is much more user friendly than what we were using previously, which was a quick win with our employees.
  • The report area is much more robust and user friendly than what we were using previously which was a quick win for our accounting team.
  • Hiring a new employee via the TriNet platform is streamlined and saves all involved time and effort.
The TriNet platform is user friendly and intuitive.
Having an assigned support consultant is HUGE. One quick email with a question or issue and he's on top of it, either responding directly or forwarding it to someone who can.
Not applicable
TriNet had more knowledge and experience with non-profit organizations, benefit rates were comparable or lower.

Do you think TriNet delivers good value for the price?

Yes

Are you happy with TriNet's feature set?

Yes

Did TriNet live up to sales and marketing promises?

Yes

Did implementation of TriNet go as expected?

Yes

Would you buy TriNet again?

Yes

The ramp up to our launch was outstanding - great planning, training, and preparation. Having an assigned support consultant has been very helpful. And we appreciate TriNet's experience with non-profits.

TriNet Feature Ratings

9.3
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
5
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
10.0
Pay calculation
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
Not Rated
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
Not Rated
Asset Management ()
Not Rated
10.0
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
10.0
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
10
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
10.0
New hire portal
10
Manager tracking tools
10
5.5
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
5
Performance tracking
6
10.0
Job Requisition Management
10
Publish to Social Media
10
Job Search Site Posting
10
Applicant Tracking
10
Notifications and Alerts
10

Using TriNet

80 - Front line staff, location managers, HQ team
1 - System administrator - basic use knowledge and ability/willingness to troubleshoot
  • Hiring new associates
  • Payroll and benefits
  • Time off management
  • Ability to upload our own training materials to the TriNet training module
  • Expense reports
Very happy with the product and service so far - 1.5 years in.

Evaluating TriNet and Competitors

Yes - We were part of a large corporation and using their systems. As a small non-profit, they never really fit our needs. When we decided to go out on our own, we had to find a vendor who could provide the payroll services, benefits, etc. we needed.
  • Integration with Other Systems
  • Ease of Use
Our previous system was very difficult to use - both for our associates and also the ability to retrieve reports, etc. on the back end. TriNet is very user friendly and the reports/analytics available on the back end are robust and comprehensive.
No changes. We used PEO Spectrum to help us explore the benefits of the PEO industry and streamline the process of learning, comparing, and finding the ideal PEO. They were fabulous.

TriNet Training

  • Online Training
The training provided by TriNet is excellent. Each aspect of the platform is training separately and in depth, first with the Administrator then the users.