Happy New User of Ultipro
April 24, 2018

Happy New User of Ultipro

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with UltiPro

We are using Ultipro as our payroll and HRIS system. We recruit, onboard, enroll in benefits, use performance reviews, track PTO all in Ultipro. We have gone totally paperless! Managers have access to appropriate employee data to allow management and reporting of all things payroll and HR via the system.

Pros

  • Open enrollment was a tremendous success over prior years. All the options were available, employees made their elections, auditing was easy, and there was no double or triple entry required.
  • Performance Management was much improved for us over prior years, no more emailing, printing, scanning documents back and forth. And all reviews are stored in the system for future reference.
  • Payroll is such a breeze compared to our previous process. Changes are easy to make and the payroll is easy to review before you finalize.

Cons

  • The PTO tracking in Core is weak. There is no calendar to show who else on your team is on PTO as there is in UTM. You cannot see when you are requesting PTO how many days you have available. You can request PTO on a holiday or weekend and the system doesn't stop or warn you. You can request more days than you have available and it doesn't warn you. You can enter multiple requests for the same day and the system will allow it. There is much room for improvement in this functionality.
  • Salary grades are not very useful for us. Many of our employees receive a significant amount of pay via commission and bonus. There is no functionality to account for incentive pay in the salary grades.
  • Data feeds have been painful for us to get up and running. I believe it may be the Ultipro consultant versus functionality. We just got assigned a new consultant, so hopefully, we are on the right track now.
  • Costs savings
  • Time savings
  • Consolidating HR administration under a single solution
  • Security and peace of mind

Much more functionality at two thirds the cost of ADP.

It is easier and faster to process payroll; adding mass changes like annual increases is much easier. There is little manual entry required versus how we were using ADP. We may not have been using the ADP system to its potential but we were unable to get assistance on how to use it.

The electronic employee record is awesome! All the employee data in one place, and no filing paper!

We have been on ADP Workforce Now. I cannot really talk about the advanced functionality as we never got beyond basic payroll processing. It was so hard to get support to do anything new, that we limped along with what we had. We were always versions behind, and limited in what we could implement.
The implementation team assigned to us was awesome. They were supportive, talked us through how to set up the system to best suit our structure, trained and coached us to go live. Post go-live it is so refreshing to place a call and get support! The payroll process is very smooth, and we are gradually expanding the HRIS modules; performance reviews, open enrollment, salary grades and Job details...

UKG Pro Feature Ratings

Employee demographic data
9
Employment history
8
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
7
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
9
Pay calculation
10
Support for external payroll vendors
9
Benefit plan administration
9
Direct deposit files
10
Salary revision and increment management
Not Rated
Approval workflow
8
Balance details
2
Annual carry-forward and encashment
7
View and generate pay and benefit information
8
Update personal information
8
View job history
9
View company policy documentation
Not Rated
Employee recognition
Not Rated
Tracking of all physical assets
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Performance plans
8
Performance improvement plans
Not Rated
Review status tracking
8
Review reminders
8
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
8
Manager tracking tools
Not Rated
Corporate goal setting
8
Individual goal setting
8
Line-of sight-visibility
Not Rated
Performance tracking
8
Job Requisition Management
8
Company Website Posting
8
Publish to Social Media
8
Job Search Site Posting
8
Duplicate Candidate Prevention
8
Applicant Tracking
8
Notifications and Alerts
8

Comments

  • Anonymous | TrustRadius Reviewer
    Hi there, thank you for sharing your experience with us. We're thrilled to hear we are helping streamline HR processes and helping your organization go paperless. That's huge! We hope you have a wonderful day!

More Reviews of UKG Pro