No Recovery Needed From This Purchase.
Jeremy Judnic | TrustRadius Reviewer
November 11, 2016

No Recovery Needed From This Purchase.

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Unitrends Recovery Series Backup Appliance

We use Unitrends to backup all of our server environments. The information technology department handles all of the day to day operations of the hardware and software of the Unitrends appliance. Users request data restores from the IT department, and we use Unitrends to stay ISO compliant by backing up and archiving all of our company's applications and data.
  • No licensing! Any new operating systems or file systems added to the backup appliance can be added on the fly without having to reach out to a sales rep.
  • It supports nearly every operating system for backup and restore purposes.
  • Built in bare-metal backups for Windows allows you to restore a virtual machine to a physical box if needed, and vice versa.
  • VMWare instant recovery allows the appliance to become a datastore for virtual environments in a pinch.
  • Interface is slow to respond.
  • Interface is currently in transition, and you need to use the new and old interfaces to do certain tasks.
  • Unitrends Recovery Series has completely covered all of our overall business objectives.
  • Unitrends has allowed us to recover from ransomware, file loss, and system failure in a timely manner.
  • Unitrends support has offered valuable information and suggestions for backup initiatives and issues as they occur.
The biggest issues we had previously using Symantec Backup Exec was the licensing. Anytime we added a system or a new type of OS backup, we needed to make sure we had the correct license to do it. Also all of the backups were handled differently, meaning that each type of backup and restore required a different process and configuration depending on the OS type.
If our backup system ever went down, the re-installation of the backup software was painful, as all of the licensing needed to be installed again one by one.
Unitrends Recovery Series Backup Appliance was simply the most fully featured out of the box, and easiest to scale. The support we received has been fantastic, and they even sent a tech over to help install and configure the appliance the first time we ordered one. The interface takes a little getting used to but once you do everything flows smoothly. Backups in our environment used to fail all of the time, and now they hardly ever do and are quick to restore when needed.
Unitrends is great as a set it and forget it kind of backup system and as giving you a whole array of features and customization options if you need them. Any new system you add can be set to auto backup, or you can create your own schedule. On the software/appliance you can set retention dates to keep data for a certain period of time which lets you customize the data retention to your own needs.

Unitrends Recovery Series Backup Appliance Feature Ratings

Universal recovery
10
Live recovery
10
Recovery verification
10
Business application protection
10
Multiple backup destinations
8
Incremental backup identification
10
Deduplication and file compression
10