The one-for-all multi-factor authentication solution that's really cheap!
September 30, 2020

The one-for-all multi-factor authentication solution that's really cheap!

José Moya | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Reseller

Overall Satisfaction with WatchGuard AuthPoint

AuthPoint is used across the complete organisation. AuthPoint is being used to access to the WatchGuard partner portal, for access to our SaaS application Autotask, for access to Awingu solution, this is a solution for remote working, while making connection through the web browser instead of using a VPN connection for example. It is also implemented in the SSO of the MS365, but that I'm not sure of.

Pros

  • Adds extra security to different logins.
  • Easy to use because it's on the smartphone.
  • Use one application to secure different logins at different levels.
  • Not expensive at all!

Cons

  • Layout of the application.
  • Installation of the application.
  • Use of the application.
  • AuthPoint is not an expensive solution, but it is a pure cost.
  • The risk of a security breach is much lower when using this solution.
  • Overall this is a good investment.
Google Authenticator has fewer features then WatchGuard AuthPoint, therefore I have not used the Google Authenticator solution a lot. But of course Google Authenticator is free so it is a good way to improve security cheaply but if you want to have a professional solution with support it is better to have the WatchGuard AuthPoint solution.
The big advantage over other similar solutions is that it works as an app on the smartphone, usually nowadays everyone has a smartphone of his own or from the company. Everyone has his smartphone close to him, so this solution is always at hand. Even if you should forget your smartphone, it is possible to have access thanks to the support of AuthPoint helpdesk provided by the reseller. With the hardware tokens solutions it is always an extra piece of hardware you have to carry along to work, home or client.
When I had problems using the WatchGuard AuthPoint solution, I first contacted our own helpdesk and when they could not solve the problem, they contacted the WatchGuard AuthPoint helpdesk and within an hour, so I had a reply very quick and the problem was solved and I could get into the application I needed at that time. So I'm very happy with the support I received.

Do you think WatchGuard AuthPoint delivers good value for the price?

Yes

Are you happy with WatchGuard AuthPoint's feature set?

Yes

Did WatchGuard AuthPoint live up to sales and marketing promises?

Yes

Did implementation of WatchGuard AuthPoint go as expected?

I wasn't involved with the implementation phase

Would you buy WatchGuard AuthPoint again?

Yes

WatchGuard AuthPoint is very useful for protecting the organization at different levels in the IT environment. It is one solution that can be implemented at different types of access. The first protection is the local access to your workstation, then you can protect access to the MS365 environment, with all the important office applications and mailbox, then it can protect your access to the different company application, whether they are deployed in the Cloud or on premise and it can also protect you VPN connection when working remotely. At last but not least, it can also protect your personal applications like Facebook, Google Gmail and other.
AuthPoint is not only the best solution to protect the access to your workstation, MS365 environment, VPN access from outside the network and all of the company applications, whether in on premise or in the Cloud, but it can also protect your own personal logins like from Facebook, Gmail or Dropbox. This makes the application easier to adopt by the employees of the company.

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