Webex for Techical support
Updated April 13, 2022
Webex for Techical support
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Webex App
As a member of a technical team, I usually use WebEx to connect with customers for remote troubleshooting. Webex provides better audio functions and screen sharing. It also uses less bandwidth for audio and video.
- Remote sharing
- Audio conference
- Video conference
- It can use for training purpose.
- In mobile app can improve remote screen control.
- breakout room
- A training video [for] all users
- It helps to resolve customer issue.
- Better application than competitors.
- NA
- Zoom
I feel the storage, Webex has more cloud storage.
Do you think Webex App delivers good value for the price?
Not sure
Are you happy with Webex App's feature set?
Yes
Did Webex App live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Webex App go as expected?
I wasn't involved with the implementation phase
Would you buy Webex App again?
Yes