Webex Meetings: A Pleasant and Positive Alternative for Meetings!

Webex Meetings is currently used by some team managers when meeting with other employees within my company. It addresses certain issues within the company as an alternative to Skype Business and Adobe Connect. The platform is more user-friendly and presents a positive interaction, in my opinion with other colleagues. To my knowledge, not everyone uses Webex Meetings, only some.

In many positions I have used Webex to not only interview, but also to meet for team meetings. Across the company as a whole, it is generally used by every and all individuals who want to meet with individuals as well as one on one. Company-wide it is used as a way to Coach, update employees, interact, and assist others.

So far implementing hybrid work solutions only require me to tweak what I was already doing. Pre-covid, I was working remotely and only had to adjust certain items as more interfaces and interactions became more commonplace. I have seen many companies start to fix issues that I experienced before that did not have a solution, such as VM Ware. I have found that companies understand better now what we need as employees to implement a hybrid work solution.

In addition to the aforementioned abilities within Webex, the ability to join, interact, and share information also gives the employee a sense of trust in his or her organization. When employees first go through the onboarding process and may have never been engaged in a remote or virtual position, the ability for this program not only to work, but work well assists in instilling the trust that some organizations need. When a program fails and the employee experiences this failure, it places the organization at a disadvantage with that new employee. Webex helps re-enforce the faith in the company or organization.

Unfortunately none. We use a variety of products and tools, but no other Cisco Collaboration Product. This may be something that needs to be looked at within my organization to assist in streamlining the onboarding, training, and coaching processes. In my organization, we use a different medium to meet on a daily basis and have continued issues with that particular tool. Now, they have also implemented a new VPN process that seems to have exacerbated the issue. All the while, Cisco Webex has been undeterred and unaffected by this change.

With a different organization, I personally experienced an individual that not only hacked the meeting, but it was during training. This occurred repeatedly to the extent that I resigned from the position because of the inability to ensure security once behind a VPN. The individual that gained unauthorized access with this "other" program was able to adjust items being shared in class, affect attendees, override audio, and other items that completely disrupted the class to the extent the organization I was with had to shut down the class for the day. This happened repeatedly. I can say that with Cisco Webex, I have NEVER experienced this issue and am a user of Webex for more than a year. The security is second-to none and this is without any additional steps needed to secure the meeting.

No, unfortunately this was not an option for me. I was part of the Webex that required the free download so other options were not a choice. I used this primarily to interact with Team Leads and coworkers, so the premium support option was not available. I also used the company's version which also limited my ability to purchase this option.

Unfortunately I have had no need to contact Cisco to fix a bug. After Covid, Webex did an excellent job of finding issues that was plaguing the application and fixing them. As more people relied on this interface, the issues that we were experiencing before were fixed. I would like to thik Cisco would provide me with exceptional support if I needed them based on previous interactions with Cisco.