ZOHO CRM - A DECENT CRM TOOL AT A VERY AFFORDABLE COST. IT'S VERY GOOD, BUT NOT BRILLIANT.
March 06, 2023
ZOHO CRM - A DECENT CRM TOOL AT A VERY AFFORDABLE COST. IT'S VERY GOOD, BUT NOT BRILLIANT.
Score 7 out of 10
Vetted Review
Verified User
Software Version
Professional
Overall Satisfaction with Zoho CRM
Zoho crm is used for all lead management, sales stage funnelling, and customer invoicing.
- Forecasting is improved
- Live website lead chat function - can reach out directly to site visitors
- Customer insight record - shows leads social details for connecting
- REPORTING DASHBOARD IS LIMITED
- SYSTEM NOT AS SLICK AS HUBSPOT
- HAVE TO PAY FOR OTHER ZOHO PRODUCTS, IF TRYING TO BE TOO AMBITIOUS WITH CRM
- Ease of doing business with customers
- Great tool for lead conversion
- Forecasting is improved
It is a great tool for customer relationship management. It's a very good system to manage leads to customer advocates.
ZOHO CRM is not as good as HubSpot but it is much easier to use than Microsoft Dynamics.
Do you think Zoho CRM delivers good value for the price?
Yes
Are you happy with Zoho CRM's feature set?
Yes
Did Zoho CRM live up to sales and marketing promises?
Yes
Did implementation of Zoho CRM go as expected?
Yes
Would you buy Zoho CRM again?
Yes