Zoom room

I use Zoom for group and individual consultation of clinicians. I appreciate the clarity of the video and audio. It is as if I am conducting an in person group in my office. Although I have not opted to use it, knowing I can record a meeting is helpful. It’s quite user friendly for myself and group participants. The annual cost is quite low. The only negative comment I would make is that I can’t seem to find out how I can speak to a customer service representative with specific questions I have about uploading videos during a meeting. I’ve even upgraded to Zoom business even though I don’t need services offered, basic Zoom is adequate for my needs. I have only been able to find “frequently asked questions”. Apparently, my question is not among them.

I ONLY use Zoom meeting rooms. I don’t have a clue about what else they offer.