I've been in two remote companies. Both would have been lost without Zoom.
June 21, 2019
I've been in two remote companies. Both would have been lost without Zoom.
Score 9 out of 10
Vetted Review
Verified User
Software Version
Business
Overall Satisfaction with Zoom
As a fully remote team, we use Zoom every day. It's useful for our internal meetings (both group meetings and 1:1s) and also for external meetings with prospects, partners and other stakeholders. Whether it's a one-off meeting started spontaneously or a recurring meeting with the entire team, we couldn't do the work we do without Zoom.
- Reliability. Behaves correctly more than any video conferencing app I've ever used.
- Quality. Along with reliability, both the audio and video quality are impressive, even on a not-so-great connection.
- Feature set. Aside from standard video calling features, Zoom offers cool customizations and extra features, too.
- Connection drops. They don't happen often, but when they do, it's a drag. Any video app will struggle with this.
- Custom links. I like having a custom Zoom link to send, especially to prospects, but that's only available in high-dollar plans.
- Video calls we can rely on (as a remote company, it's how we communicate).
- Easy-to-run webinars.
- More team cohesion because the conversation feels more natural.
I have used Zoom Rooms in the past (at another, bigger remote company), and they're great! Really cool functionality for starting as a group and then doing breakout sessions. Very seamless.
Google Hangouts is free, and it's a decent product if you're in the Google ecosystem, but everything from scheduling to screen sharing is just a little harder to do, and the quality and reliability of calls is quite a bit worse.
GoToMeeting has solid quality and reliability, but its user experience is noticeably worse. Setting up calls is a pain, the app is harder for new users to install, and everything just feels old and slow.
Join.me is pretty good; quick like Zoom and has some nice features. Unfortunately, their call quality is quite a bit worse.
GoToMeeting has solid quality and reliability, but its user experience is noticeably worse. Setting up calls is a pain, the app is harder for new users to install, and everything just feels old and slow.
Join.me is pretty good; quick like Zoom and has some nice features. Unfortunately, their call quality is quite a bit worse.