Item: Zoom
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

It is used in the front end sales department, when we attend the CRM related training or webinars. We are the participants in the meeting invite sent via Zoom by our CRM vendor. It is an easy to use tool with good features and simple installation. Also, the very handy Q&A section is available for webinars.

Pros and Cons

Webinars are very easy and quick to use.
You can mute all users.
You can provide features like 'raise hand' and 'Q&A.'

Screensharing can be further improved.

Return on Investment

It's easy to use.

Zoom Rooms

It is a good software that I had used for webinars.

Alternatives Considered

Skype for Business (formerly Lync) and GoToMeeting

These are also easy to use.

Likelihood to Recommend

Zoom is perfect for big group meetings and webinars. It is very simple to use, all the meeting audience can be sent a link -- they can do one-click download for the first time, and can use it for multiple meetings. The webinars I attended on Zoom were hassle-free, no interruptions. Features like Q&A and 'raise hand' were impressive.

A Tool for Webinars

Software Version

Overall Satisfaction with Zoom