ZoomInfo Sales Rep Perspective
July 21, 2017

ZoomInfo Sales Rep Perspective

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with ZoomInfo

Zoominfo is being used by our North American sales organization to help identify prospects based on geographic location (territory), title, company type., etc. The tool makes it easy to filter results based on a host of different search criteria.
  • Search for contacts
  • Save and/or edit your search preferences so you don't have to recreate the wheel each session
  • Store and manage lists
  • I find the data to be somewhat inaccurate (e.g., email addresses frequently bounce, even when narrowing the search to "past 12 months").
  • Filters don't always seem to work as they should (e.g., Search for people in New York and add rule specifying "Person is at specified location" yet the search results very often come back with international contacts, which is obvious when you look at their phone numbers.).
  • Would like to see more user-level default settings e.g., always just search for contacts whose profile has been updated in the past 12-months, always provide results for contacts who have both an email address and phone, etc.
  • Increased efficiency in my list building
  • Ability to build lists and have the system update for me
  • Targeted search allows for a more refined sales approach
Data.com is inferior to Zoom, in my opinion, due to data quality. Sales Navigator is more of a complement to Zoom (or visa versa) - both have their strengths.
I only use it for the sales prospecting/contact list building sceanrio, works adequately for this.

ZoomInfo Sales Feature Ratings

Advanced search
7
Identification of new leads
7
List quality
6
List upload/download
6
Ideal customer targeting
6
Load time/data access
9
Contact information
7
Company information
8
Industry information
7
Lead qualification process
Not Rated
Smart lists and recommendations
Not Rated
Salesforce integration
Not Rated
Company/business profiles
8
Alerts and reminders
Not Rated
Data hygiene
6
Automatic data refresh
7
Tags
6
Filters and segmentation
5
Sales email templates
Not Rated
Append emails to records
Not Rated