ZoomInfo Review
Updated January 16, 2020

ZoomInfo Review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ZoomInfo

It is being used by the sales team to prospect accounts and get contact info.

Pros

  • Accurate contact information
  • Scoops section is interesting and relevant

Cons

  • The workflow is not great. In order to sync contacts in bulk into other systems, there is no easy way of putting multiple contacts into a list
  • Contact info is not always up to date
  • More call connects due to more accurate contact info.
  • More time spent uploading contacts into other systems.
Quality and depth of data is much more accurate/extensive but the workflow for syncing contacts is a lot more time consuming.
Good at finding direct lines for contacts and for learning more about a company. Not great for overall prospecting because the titles/roles/companies are not always correct.

ZoomInfo Sales Feature Ratings

5.5
Advanced search
7
Identification of new leads
6
List quality
8
List upload/download
1
Ideal customer targeting
4
Load time/data access
7
7.7
Contact information
8
Company information
7
Industry information
8
5.3
Salesforce integration
1
Company/business profiles
7
Alerts and reminders
Not Rated
Data hygiene
7
Automatic data refresh
4
Tags
6
Filters and segmentation
7
Not Rated
Sales email templates
Not Rated

Comments

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