ZoomInfo is a solid prospecting tool
January 11, 2020

ZoomInfo is a solid prospecting tool

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ZoomInfo

It’s a CRM as well as a lead generation tool. It’s being used by the whole organization in some capacity. Some are on the business travel sales side and some are on the leisure travel non-B2B side.
  • It provides great company overviews.
  • It provides direct dial info.
  • First and last names are often transposed and I look to LinkedIn to clarify.
  • Lots of contacts no longer work for the company so the name is dated.
The ease of use factor is far superior to Salesforce. Its a CRM and prospecting tool in one. I hate how I get dinged on my lookups though in a high paced, dynamic environment. If I have to re-reference something it affects counts against the license model we have and that negatively impacts my work productivity month-to-month.
ZoomInfo is well suited for locating company overviews and a list of names and phone numbers. It is not suited as well for being current and keeping up with the changes made on an organization, like employees leaving the company, mergers, name changes, etc.

ZoomInfo Sales Feature Ratings

Advanced search
9
Identification of new leads
8
List quality
8
List upload/download
Not Rated
Ideal customer targeting
9
Load time/data access
Not Rated
Contact information
6
Company information
8
Industry information
10
Salesforce integration
Not Rated
Company/business profiles
10
Alerts and reminders
10
Data hygiene
5
Automatic data refresh
9
Tags
10
Filters and segmentation
10
Sales email templates
10