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Great for Large Companies, Bad for Individualistic Industries
September 26, 2023

Great for Large Companies, Bad for Individualistic Industries

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with ZoomInfo SalesOS

We research hospital and education facilities, sometimes long-term care. We often export 25 people a day and update information in our CRM instance.
  • Categorize people by reachability.
  • Make updating information easy with exporting.
  • Workflows.
  • Contact updates should be more frequent.
  • Descriptions are way too long.
  • Workflows only work for new people added to a saved view.
  • Exporting people is easy to duplicate people based on spelling.
Last update time for that customer's profile. Reachability.
The plug-in is very easy to install and the manual for it is easy.
  • Improved pipeline.
  • Decreased seller productivity.
  • Decreased time savings.
  • Increased LinkedIn use.

Do you think ZoomInfo Sales delivers good value for the price?

Yes

Are you happy with ZoomInfo Sales's feature set?

Yes

Did ZoomInfo Sales live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ZoomInfo Sales go as expected?

I wasn't involved with the implementation phase

Would you buy ZoomInfo Sales again?

Yes

Seamless AI has a superior "workflow" to ZoomInfo SalesOS. Seamless AI seems to have a better interface for seller usage.
ZoomInfo SalesOS is very hard to use for Education because most teachers do not have LinkedIn or social media. It is effective at finding large corporate companies and their employees. Smaller organizations are often not easy to track.

I would use ZoomInfo SalesOS once your company is large enough that it can handle these larger companies' business because that's where ZoomInfo SalesOS has good info.

ZoomInfo Sales Feature Ratings

7.3
Advanced search
10
Identification of new leads
8
List quality
6
List upload/download
6
Ideal customer targeting
4
Load time/data access
10
8.0
Contact information
10
Company information
8
Industry information
6
8.3
Company/business profiles
10
Alerts and reminders
10
Data hygiene
6
Automatic data refresh
8
Tags
10
Filters and segmentation
6
Sales Intelligence Email Features ()
Not Rated

Using ZoomInfo SalesOS

60 - Sales. They use it primarily for individual prospecting in LinkedIn.
1 - CRM Admin
  • Healthcare University
  • Principals
  • HR
  • Chief Nursing Officer
  • NeverBounce
  • Workflows
ZoomInfo SalesOS is not effective for our current prospecting and our usage rates.