Depends on your needs...
September 28, 2023
Depends on your needs...
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with ZoomInfo SalesOS
We use ZoomInfo for a few different functions. We support business development and inside sales by monitoring intent data for specific industries and then vet prospects using LinkedIn accounts and other social media links provided by ZoomInfo. Our sales team can then make contact with these prospects using the various methods of communication provided. We also utilize the database to find hard to reach professionals for research studies.
- Intent data is actionable and current.
- The volume of contacts.
- The "most likely to engage" feature provides a glimpse into the easiest way to reach prospects.
- I would like to see more frequent updates to contact profiles. I have found numerous contacts with outdated information. Reporting inaccuracies needs to be made easier. There are updates that cannot be reported because I don't know the new information that should replace the outdated information.
- Working with a team inside ZoomInfo is difficult. My team does not need to have the same contact information and we especially do not need to be charged for obtaining the same contact information as other members of our team. It would be great if there was a team function (other than public tags) where we could share contact pools and contribute to combined lists of prospects that have been exported. It would also be great if there was a way to list every contact that was exported by my team all in one place that we could then segment by tag or date.
- Sometimes intent data points to a location where ZoomInfo has no contacts.
- I would love to see org charts based on location.
- There are issues with tagging. I have created public tags that my team members cannot access. (This goes back to my team suggestion.)
- The events section needs more accurate and detailed information. We rely heavily on trade shows for networking. The trade shows listed contain very few actual exhibitors. For example, there is no information about the National Restaurant Association show which had over 35000 visitors and over 1500 exhibitors. The Natural Products EXPO West which had over 57000 visitors and over 2700 exhibitors. The SEMA show for 2023 isn't listed either and the SEMA show for 2022 lists only 178 exhibitors out of over 1500.
LinkedIn profiles and current, actionable and relevant scoops. If ZoomInfo provided accurate details for events, that would be very beneficial.
- ZoomInfo has enabled us to shorten the amount of time it takes to build prospect lists on certain projects.
Do you think ZoomInfo Sales delivers good value for the price?
Yes
Are you happy with ZoomInfo Sales's feature set?
Yes
Did ZoomInfo Sales live up to sales and marketing promises?
No
Did implementation of ZoomInfo Sales go as expected?
Yes
Would you buy ZoomInfo Sales again?
Yes
I think ZoomInfo offers more data.