What users are saying about
62 Ratings
62 Ratings
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Score 7.7 out of 100
7 Ratings
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Score 8.1 out of 100

Feature Set Ratings

  • 1CRM ranks higher in 5 feature sets: Sales Force Automation, Customer Service & Support, CRM Reporting & Analytics, Customization, Platform
  • EngageBay Inc. ranks higher in 3 feature sets: Marketing Automation, Security, Integrations with 3rd-party Software
  • 1CRM and EngageBay Inc. are tied in 1 feature set: CRM Project Management

Sales Force Automation

9.4

1CRM

94%
8.2

EngageBay Inc.

82%
1CRM ranks higher in 7/9 features

Customer data management / contact management

9.7
97%
5 Ratings
10.0
100%
1 Rating

Workflow management

9.6
96%
5 Ratings
10.0
100%
1 Rating

Territory management

9.4
94%
5 Ratings
N/A
0 Ratings

Opportunity management

9.7
97%
5 Ratings
8.0
80%
1 Rating

Integration with email client (e.g., Outlook or Gmail)

8.7
87%
5 Ratings
5.0
50%
1 Rating

Contract management

8.9
89%
5 Ratings
8.0
80%
1 Rating

Quote & order management

9.7
97%
5 Ratings
N/A
0 Ratings

Interaction tracking

9.7
97%
5 Ratings
8.0
80%
1 Rating

Channel / partner relationship management

9.2
92%
5 Ratings
N/A
0 Ratings

Customer Service & Support

9.6

1CRM

96%
8.5

EngageBay Inc.

85%
1CRM ranks higher in 2/3 features

Case management

9.6
96%
5 Ratings
7.0
70%
1 Rating

Call center management

10.0
100%
5 Ratings
N/A
0 Ratings

Help desk management

9.3
93%
4 Ratings
10.0
100%
1 Rating

Marketing Automation

8.3

1CRM

83%
10.0

EngageBay Inc.

100%
EngageBay Inc. ranks higher in 2/2 features

Lead management

8.4
84%
5 Ratings
10.0
100%
1 Rating

Email marketing

8.1
81%
5 Ratings
10.0
100%
1 Rating

CRM Project Management

9.0

1CRM

90%
9.0

EngageBay Inc.

90%
1CRM ranks higher in 2/3 features

Task management

9.0
90%
5 Ratings
10.0
100%
1 Rating

Billing and invoicing management

8.7
87%
5 Ratings
8.0
80%
1 Rating

Reporting

9.2
92%
5 Ratings
9.0
90%
1 Rating

CRM Reporting & Analytics

9.0

1CRM

90%
7.5

EngageBay Inc.

75%
1CRM ranks higher in 3/3 features

Forecasting

8.7
87%
5 Ratings
N/A
0 Ratings

Pipeline visualization

9.2
92%
5 Ratings
8.0
80%
1 Rating

Customizable reports

9.0
90%
5 Ratings
7.0
70%
1 Rating

Customization

8.8

1CRM

88%
7.5

EngageBay Inc.

75%
1CRM ranks higher in 3/4 features

Custom fields

8.9
89%
5 Ratings
10.0
100%
1 Rating

Custom objects

9.2
92%
4 Ratings
N/A
0 Ratings

Scripting environment

8.6
86%
4 Ratings
5.0
50%
1 Rating

API for custom integration

8.6
86%
4 Ratings
N/A
0 Ratings

Security

9.1

1CRM

91%
10.0

EngageBay Inc.

100%
EngageBay Inc. ranks higher in 2/2 features

Single sign-on capability

9.0
90%
5 Ratings
10.0
100%
1 Rating

Role-based user permissions

9.2
92%
5 Ratings
10.0
100%
1 Rating

Social CRM

9.0

1CRM

90%

EngageBay Inc.

Feature Set Not Supported
N/A
1CRM ranks higher in 2/2 features

Social data

8.9
89%
4 Ratings
N/A
0 Ratings

Social engagement

9.1
91%
4 Ratings
N/A
0 Ratings

Integrations with 3rd-party Software

8.3

1CRM

83%
9.0

EngageBay Inc.

90%
1CRM ranks higher in 1/2 features

Marketing automation

8.2
82%
4 Ratings
10.0
100%
1 Rating

Compensation management

8.4
84%
4 Ratings
8.0
80%
1 Rating

Platform

7.6

1CRM

76%
5.0

EngageBay Inc.

50%
1CRM ranks higher in 1/1 features

Mobile access

7.6
76%
4 Ratings
5.0
50%
1 Rating

Attribute Ratings

  • EngageBay Inc. is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

9.7

1CRM

97%
5 Ratings
10.0

EngageBay Inc.

100%
1 Rating

Usability

9.7

1CRM

97%
4 Ratings
10.0

EngageBay Inc.

100%
1 Rating

Support Rating

9.7

1CRM

97%
4 Ratings
10.0

EngageBay Inc.

100%
1 Rating

Likelihood to Recommend

1CRM Corp.

While using 1CRM, I would be able to get the knowledge of customers preference, like how they would like to purchase the products. I'm able to build a good relationship with them. Even if I don't come to know about the contact information of customers, 1CRM ease to recall the full details of the customers.
Read full review

EngageBay Inc.

I would absolutely recommend EngageBay to any customer looking to switch from Marketo or Salesforce that wanted a cheaper solution while still highly effective. Those platforms require hands-on integration consultants and full-time employees that know how to handle those CRMs. This CRM is easy to use for any beginner marketer.
Read full review

Pros

1CRM Corp.

  • Sales management.
  • Marketing management.
Read full review

EngageBay Inc.

  • Lead / customer tracking
  • Automated emails
  • Automations
Read full review

Cons

1CRM Corp.

  • It should also have voice commands.
  • UX needs to be more interactive.
  • Rest is great.
Read full review

EngageBay Inc.

  • Landing pages
  • Livechat feature
  • Lead/customer integration
Read full review

Pricing Details

1CRM

Starting Price

$0

Editions & Modules

1CRM editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    EngageBay Inc.

    Starting Price

    $0

    Editions & Modules

    EngageBay Inc. editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Usability

      1CRM Corp.

      1CRM is wonderful and has helped my company grow and be prosperous. I highly recommend it!
      Read full review

      EngageBay Inc.

      EngageBay's incredibly easy to use. I was able to pick up the CRM and start using right away with little issues. Anyone with basic CRM knowledge should be able to get started on EngageBay easy. Their customer service team also makes onboarding very easy and will work with you on any issue.
      Read full review

      Support Rating

      1CRM Corp.

      I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.
      Read full review

      EngageBay Inc.

      Their support team is incredibly response, with a livechat option anytime during business hours. I was able to work with them on a variet of issues and they were extremely hands-on. The same reps are always there and friendly and ready to work with. There isn't a CRM that has better customer service.
      Read full review

      Alternatives Considered

      1CRM Corp.

      While comparing 1crm with ClickUp, I'm able to take 5 screenshots in 1crm whereas in ClickUp i'm able to take only 4 screenshots .
      Read full review

      EngageBay Inc.

      Salesforce and Marketo are the strongest CRM products out there in the space. The drawback they have is that they are immensely expensive and complex to set-up / use. Salesforce is extremely complex, especially when using in conjunction with Pardot. EngageBay is simple, easy to use, and easy to build from. And their customer service is far more responsive than those platforms.
      Read full review

      Return on Investment

      1CRM Corp.

      • It has overall increased sales productivity.
      • Has reduced lead time for customer and made the deliveries faster and more efficient.
      Read full review

      EngageBay Inc.

      • Improved lead management and helped build lead data by 4-5x in size
      • Helped improve investor base with 100-150% growth in investors by year 1
      • Generated dozens of calendar invites to call potential investors in first year
      Read full review

      Add comparison