1CRM vs. EngageBay

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
1CRM
Score 7.0 out of 10
N/A
1CRM is an integrated customer relationship management (CRM) solution that covers the complete business management lifecycle. It includes features like collaboration and mobile access, and it can be customized for multiple industries. It is available in both open source and commercial editions.
$15
per month
EngageBay
Score 6.9 out of 10
N/A
EngageBay is presented by the vendor as a powerful, simple, affordable, and integrated all-in-one marketing, sales, and service automation platform with a free CRM, designed for small businesses and startups to grow their business to the next level. It comprises a marketing automation suite to help businesses save time, nurture audiences and automate routines, manual tasks; free CRM and sales automation designed to keep users organized by storing and categorizing all email contacts, track deals,…
$12.74
per month per user
Pricing
1CRMEngageBay
Editions & Modules
Startup
$15
per month
Startup+
$23
per month
Professional
$33
per month
Enterprise
$39
per month
Free
Free trial
FREE
$0
per month per user
BASIC
$12.74
per month per user
GROWTH
$42.49
per month per user
PRO
$84.99
per month per user
Offerings
Pricing Offerings
1CRMEngageBay
Free Trial
YesNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsTry 1CRM free for 30 days, no credit card required
More Pricing Information
Features
1CRMEngageBay
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
1CRM
9.8
5 Ratings
24% above category average
EngageBay
8.2
1 Ratings
7% above category average
Customer data management / contact management9.95 Ratings10.01 Ratings
Workflow management9.85 Ratings10.01 Ratings
Territory management9.75 Ratings00 Ratings
Opportunity management9.95 Ratings8.01 Ratings
Integration with email client (e.g., Outlook or Gmail)9.45 Ratings5.01 Ratings
Contract management9.65 Ratings8.01 Ratings
Quote & order management9.95 Ratings00 Ratings
Interaction tracking9.95 Ratings8.01 Ratings
Channel / partner relationship management9.75 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
1CRM
9.7
5 Ratings
26% above category average
EngageBay
8.5
1 Ratings
12% above category average
Case management9.85 Ratings7.01 Ratings
Call center management10.05 Ratings00 Ratings
Help desk management9.14 Ratings10.01 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
1CRM
8.1
5 Ratings
7% above category average
EngageBay
10.0
1 Ratings
28% above category average
Lead management8.15 Ratings10.01 Ratings
Email marketing8.05 Ratings10.01 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
1CRM
8.6
5 Ratings
13% above category average
EngageBay
9.0
1 Ratings
17% above category average
Task management9.05 Ratings10.01 Ratings
Billing and invoicing management8.35 Ratings8.01 Ratings
Reporting8.55 Ratings9.01 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
1CRM
8.4
5 Ratings
10% above category average
EngageBay
7.5
1 Ratings
1% below category average
Forecasting8.35 Ratings00 Ratings
Pipeline visualization8.55 Ratings8.01 Ratings
Customizable reports8.45 Ratings7.01 Ratings
Customization
Comparison of Customization features of Product A and Product B
1CRM
8.5
5 Ratings
12% above category average
EngageBay
7.5
1 Ratings
1% below category average
Custom fields8.45 Ratings10.01 Ratings
Custom objects9.14 Ratings00 Ratings
Scripting environment8.24 Ratings5.01 Ratings
API for custom integration8.34 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
1CRM
8.5
5 Ratings
2% above category average
EngageBay
10.0
1 Ratings
18% above category average
Single sign-on capability8.45 Ratings10.01 Ratings
Role-based user permissions8.55 Ratings10.01 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
1CRM
8.4
4 Ratings
14% above category average
EngageBay
-
Ratings
Social data8.44 Ratings00 Ratings
Social engagement8.54 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
1CRM
7.8
4 Ratings
9% above category average
EngageBay
9.0
1 Ratings
23% above category average
Marketing automation8.04 Ratings10.01 Ratings
Compensation management7.64 Ratings8.01 Ratings
Platform
Comparison of Platform features of Product A and Product B
1CRM
7.2
4 Ratings
4% below category average
EngageBay
5.0
1 Ratings
40% below category average
Mobile access7.24 Ratings5.01 Ratings
Best Alternatives
1CRMEngageBay
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Enterprises
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
1CRMEngageBay
Likelihood to Recommend
9.9
(5 ratings)
10.0
(1 ratings)
Usability
9.9
(4 ratings)
10.0
(1 ratings)
Support Rating
9.9
(4 ratings)
10.0
(1 ratings)
User Testimonials
1CRMEngageBay
Likelihood to Recommend
Converge Technology Solutions
While using 1CRM, I would be able to get the knowledge of customers preference, like how they would like to purchase the products. I'm able to build a good relationship with them. Even if I don't come to know about the contact information of customers, 1CRM ease to recall the full details of the customers.
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EngageBay Inc.
I would absolutely recommend EngageBay to any customer looking to switch from Marketo or Salesforce that wanted a cheaper solution while still highly effective. Those platforms require hands-on integration consultants and full-time employees that know how to handle those CRMs. This CRM is easy to use for any beginner marketer.
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Pros
Converge Technology Solutions
  • Sales management.
  • Marketing management.
Read full review
EngageBay Inc.
  • Lead / customer tracking
  • Automated emails
  • Automations
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Cons
Converge Technology Solutions
  • It should also have voice commands.
  • UX needs to be more interactive.
  • Rest is great.
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EngageBay Inc.
  • Landing pages
  • Livechat feature
  • Lead/customer integration
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Usability
Converge Technology Solutions
1CRM is wonderful and has helped my company grow and be prosperous. I highly recommend it!
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EngageBay Inc.
EngageBay's incredibly easy to use. I was able to pick up the CRM and start using right away with little issues. Anyone with basic CRM knowledge should be able to get started on EngageBay easy. Their customer service team also makes onboarding very easy and will work with you on any issue.
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Support Rating
Converge Technology Solutions
I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.
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EngageBay Inc.
Their support team is incredibly response, with a livechat option anytime during business hours. I was able to work with them on a variet of issues and they were extremely hands-on. The same reps are always there and friendly and ready to work with. There isn't a CRM that has better customer service.
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Alternatives Considered
Converge Technology Solutions
While comparing 1crm with ClickUp, I'm able to take 5 screenshots in 1crm whereas in ClickUp i'm able to take only 4 screenshots .
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EngageBay Inc.
Salesforce and Marketo are the strongest CRM products out there in the space. The drawback they have is that they are immensely expensive and complex to set-up / use. Salesforce is extremely complex, especially when using in conjunction with Pardot. EngageBay is simple, easy to use, and easy to build from. And their customer service is far more responsive than those platforms.
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Return on Investment
Converge Technology Solutions
  • It has overall increased sales productivity.
  • Has reduced lead time for customer and made the deliveries faster and more efficient.
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EngageBay Inc.
  • Improved lead management and helped build lead data by 4-5x in size
  • Helped improve investor base with 100-150% growth in investors by year 1
  • Generated dozens of calendar invites to call potential investors in first year
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ScreenShots