What users are saying about
56 Ratings
56 Ratings
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Score 7.8 out of 100
79 Ratings
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Score 8.3 out of 100

Feature Set Ratings

    Performance & Compatibility of Online Events Software

    3CX

    Feature Set Not Supported
    N/A
    7.2

    GlobalMeet Collaboration

    72%
    GlobalMeet Collaboration ranks higher in 4/4 features

    High quality audio

    N/A
    0 Ratings
    7.4
    74%
    46 Ratings

    High quality video

    N/A
    0 Ratings
    6.7
    67%
    36 Ratings

    Low bandwidth requirements

    N/A
    0 Ratings
    7.3
    73%
    35 Ratings

    Mobile support

    N/A
    0 Ratings
    7.3
    73%
    13 Ratings

    Screen Sharing

    3CX

    Feature Set Not Supported
    N/A
    6.0

    GlobalMeet Collaboration

    60%
    GlobalMeet Collaboration ranks higher in 2/2 features

    Desktop sharing

    N/A
    0 Ratings
    7.6
    76%
    39 Ratings

    Whiteboards

    N/A
    0 Ratings
    4.3
    43%
    26 Ratings

    Online Meetings / Events

    3CX

    Feature Set Not Supported
    N/A
    6.6

    GlobalMeet Collaboration

    66%
    GlobalMeet Collaboration ranks higher in 5/5 features

    Calendar integration

    N/A
    0 Ratings
    6.0
    60%
    34 Ratings

    Meeting initiation

    N/A
    0 Ratings
    7.0
    70%
    40 Ratings

    Integrates with social media

    N/A
    0 Ratings
    7.2
    72%
    3 Ratings

    Record meetings / events

    N/A
    0 Ratings
    6.7
    67%
    35 Ratings

    Slideshows

    N/A
    0 Ratings
    5.8
    58%
    21 Ratings

    Online Events Collaboration

    3CX

    Feature Set Not Supported
    N/A
    6.8

    GlobalMeet Collaboration

    68%
    GlobalMeet Collaboration ranks higher in 3/3 features

    Live chat

    N/A
    0 Ratings
    8.2
    82%
    33 Ratings

    Audience polling

    N/A
    0 Ratings
    4.3
    43%
    14 Ratings

    Q&A

    N/A
    0 Ratings
    8.0
    80%
    20 Ratings

    Online Events Security

    3CX

    Feature Set Not Supported
    N/A
    7.2

    GlobalMeet Collaboration

    72%
    GlobalMeet Collaboration ranks higher in 3/3 features

    User authentication

    N/A
    0 Ratings
    8.5
    85%
    34 Ratings

    Participant roles & permissions

    N/A
    0 Ratings
    6.7
    67%
    36 Ratings

    Confidential attendee list

    N/A
    0 Ratings
    6.2
    62%
    28 Ratings

    Attribute Ratings

    • 3CX is rated higher in 1 area: Likelihood to Recommend
    • GlobalMeet Collaboration is rated higher in 1 area: Support Rating

    Likelihood to Recommend

    7.1

    3CX

    71%
    14 Ratings
    6.4

    GlobalMeet Collaboration

    64%
    47 Ratings

    Likelihood to Renew

    3CX

    N/A
    0 Ratings
    2.0

    GlobalMeet Collaboration

    20%
    3 Ratings

    Usability

    3CX

    N/A
    0 Ratings
    7.1

    GlobalMeet Collaboration

    71%
    21 Ratings

    Availability

    3CX

    N/A
    0 Ratings
    9.1

    GlobalMeet Collaboration

    91%
    2 Ratings

    Performance

    3CX

    N/A
    0 Ratings
    7.3

    GlobalMeet Collaboration

    73%
    2 Ratings

    Support Rating

    5.4

    3CX

    54%
    4 Ratings
    7.3

    GlobalMeet Collaboration

    73%
    28 Ratings

    Implementation Rating

    3CX

    N/A
    0 Ratings
    8.2

    GlobalMeet Collaboration

    82%
    2 Ratings

    Configurability

    3CX

    N/A
    0 Ratings
    7.3

    GlobalMeet Collaboration

    73%
    1 Rating

    Product Scalability

    3CX

    N/A
    0 Ratings
    7.3

    GlobalMeet Collaboration

    73%
    1 Rating

    Likelihood to Recommend

    3CX

    In many scenarios decision is driven by budget and compared to other solutions at the time of purchase [3CX] was simply the cheapest solution for what it has to offer. If you are looking for integrations, extensibility, and advanced functionalities, this might not be a solution for you. At the time of use (and this may have changed by now), there was a lack of APIs, CLI commands, and similar so nothing could be automated with the system. There are ways of importing data through CSV but automation would solve us so much time and support calls if we were able to connect with other systems.
    Read full review

    PGi (Premiere Global Services, Inc.)

    GlobalMeet is well suited for an organization that wants a simple web conference platform with no added features. It seems like this is the way to go if you want to not spend a lot of money for a service. GlobalMeet is not well suited for large organizations, or someone who needs to host multiple meetings and needs robust features such as attendance tracking, presentation sharing, and ease of use.
    Read full review

    Pros

    3CX

    • Simplicity: Using a single 3CX interface we can manage every phone and extension used throughout our company.
    • Flexibility: There are a wide variety of options to configure each extension and phone. Changing anything after the hardware is deployed is very easy.
    • Portability: Phones with 3CX can be easily moved or repurposed within an office or at remote locations, including users' homes. The mobile app allows users to use their office extension anywhere without exposing their cell number.
    Read full review

    PGi (Premiere Global Services, Inc.)

    • Easy to use system for business conference calls
    • Recording feature useful to playback information from the meeting
    • Accessibility of domestic and international call in numbers make it possible for participants to call in no matter where they are traveling or located.
    Read full review

    Cons

    3CX

    • I would like to be able to see direct-dial numbers on the handsets. Currently that is not possible but that would be a nice feature.
    • You need an SBC per location, which can be a point of failure.
    • You also need a server that might get disconnected, which is another point of failure.
    Read full review

    PGi (Premiere Global Services, Inc.)

    • There is a cost for the conferencing services unlike competitors like FreeConferenceCall.com or Skype which have free options. However, you pay for what you get and the audio/connection quality can and has been an issue for us with other vendors.
    • There are a lot of shortcuts that can be used on the line to mute/unmute lines, record the audio, request operator assistance, etc. However, these are difficult to memorize so we end up forgetting or relying on a print-out of the shortcuts that we keep near our desks. I wish there was an easier way to use these such as voice commands.
    • In the post-conference email recaps you get the phone numbers of those who dialed in. However, it can be difficult to know who these numbers belong to unless you remember the direct #s for the participants. I wish there was a way to save contact info for certain phone numbers within the system and let GlobalMeet add the names to the numbers for all future post-conference emails.
    Read full review

    Pricing Details

    3CX

    Starting Price

    $0

    Editions & Modules

    3CX editions and modules pricing
    EditionModules
    StandardFree1
    Pro1.082
    Enterprise1.313

    Footnotes

    1. none
    2. per user/per month
    3. per user/per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    Price displayed is based on 25 users. 3CX pricing is based on the number of simultaneous calls your business requires or in other words, how many calls your system needs to support at once. Unlike other PBX vendors there is no per extension cost.

    GlobalMeet Collaboration

    Starting Price

    Editions & Modules

    GlobalMeet Collaboration editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional

      Additional Details

      Likelihood to Renew

      3CX

      No answers on this topic

      PGi (Premiere Global Services, Inc.)

      GlobalMeet is not a very good tool. There are better web meeting platforms available in the marketplace. The system is clunky, not intuitive, and experiences often technical issues. They have made updates recently but it is too little too late. It may be a good platform for smaller organizations with tighter budgets.
      Read full review

      Usability

      3CX

      No answers on this topic

      PGi (Premiere Global Services, Inc.)

      I have provided such a high rating because setting up the meeting only requires a few clicks. Within a couple minutes of telling my team that I will set up a meeting and send an invite, that invitation is already sitting in their inbox. I move at a fast pace and GlobalMeet is keeping up
      Read full review

      Reliability and Availability

      3CX

      No answers on this topic

      PGi (Premiere Global Services, Inc.)

      We have never had an issue with the availability of GlobalMeet. It has always been available when we needed it.
      Read full review

      Performance

      3CX

      No answers on this topic

      PGi (Premiere Global Services, Inc.)

      For the most part GlobalMeet loaded everything quickly. The only problem that we had was when the whole company was on a training at one time, we had a hard time with screen sharing and the pages loading in a timely manner. Everything seemed to slow down when lots of people were on the system at once
      Read full review

      Support Rating

      3CX

      The 3CX Phone System is only a five because while they provide set-up/how-to/Q and A documents to help your district or company get started, they do not offer support for free. The documents provided, though, are good enough for you to get you up and running. We also found a good source of help through a sip trunk provider, which was a 3CX reseller provider.
      Read full review

      PGi (Premiere Global Services, Inc.)

      As previously mentioned, I was in charge of facilitating a weekly meeting with 60 attendees. I had major issues with the screenshare crashing repeatedly during the meeting. I got in contact with a GlobalMeet Technician immediately. He was extremely responsive and worked with my technician to resolve all of the issues quickly. After his intervention, I never had the same issue again.
      Read full review

      Implementation Rating

      3CX

      No answers on this topic

      PGi (Premiere Global Services, Inc.)

      GlobalMeet was easy to get set up with the company and starting to use.
      Read full review

      Alternatives Considered

      3CX

      The main differences between 8x8, Inc. and 3CX is pricing and ease of use in my opinion. The 3CX system uses annual based pricing plans based on of simultaneous calls your company needs, not the number of extensions/users and offers a free plan. 8x8, Inc. charges per extension with different plans. We currently have 19 extensions so the 3CX system makes more sense for us, however, if your company only has a few extensions you may want to throughly consider both options. In my experience, it was difficult to add new extensions and phones with 8x8 because at least at that time we had 8x8 I could not add anything on the web admin. I had to call a sales rep which took a lot more time. Also, if you didn't purchase a phone and/or headset directly from 8x8 at a usually higher price than Amazon for example then you would have to spend anywhere from 30 minutes to hours on the phone with 8x8 tech support to program the phone to work with the 8x8 system so adding a new extension could turn into a long ordeal. I can easily add new extensions on 3CX directly in the web cpanel. Granted, if you are actually adding a new phone number you would need to purchase that number from a company like ATT first before adding it to 3CX. The difference between a phone number and an extension would be a phone number allows a customer to call in directly using that number. The extension would require the customer to call the main business number then be transferred to the extension. 3CX provides a list of supported phone models on their website
      Read full review

      PGi (Premiere Global Services, Inc.)

      I was not involved in the purchasing decision, but choose GlobalMeet over Skype in some situations since not all organizations permit their colleagues to join other Skype environments. WebEx is not widely deployed in the organization. I have just started using Teams, and I am not as familiar with using it yet. However, I have had success with joining other organizations that use Teams on a call. It is disappointing that functionality such as the whiteboard is not mutually available in those situations (yet).
      Read full review

      Scalability

      3CX

      No answers on this topic

      PGi (Premiere Global Services, Inc.)

      This product seems to be able to handle the growing amount of work within our company without any problems.
      Read full review

      Return on Investment

      3CX

      • 3CX has a lot to offer for a very low cost as its business model is based on simultaneous calls and not per device. It's very cost effective and very affordable.
      • As the 3CX server does not require a high-performance server to run, with the Public Cloud option, it might allow even further savings.
      Read full review

      PGi (Premiere Global Services, Inc.)

      • The price for webinar for GlobalMeet is quite pricey compared to other similar vendors.
      • GlobalMeet can be used for unlimited free calls and video conferencing, hence in our company with extensive global calls this platform is very cost-effective.
      • Unlike most conferencing software. Other users don't have to download GlobalMeet App and therefore it is easy to send meeting invite to clients.
      • Attentively support system that responds fast to queries and this saves time for us.
      Read full review

      Screenshots

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