3CX vs Terminus ABM Platform

Likelihood to Recommend

In many scenarios decision is driven by budget and compared to other solutions at the time of purchase [3CX] was simply the cheapest solution for what it has to offer. If you are looking for integrations, extensibility, and advanced functionalities, this might not be a solution for you. At the time of use (and this may have changed by now), there was a lack of APIs, CLI commands, and similar so nothing could be automated with the system. There are ways of importing data through CSV but automation would solve us so much time and support calls if we were able to connect with other systems.

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Verified User

Administrator in Information Technology

Higher Education Company, 201-500 employees

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Terminus ABM Platform is well suited for organizations beginning their ABM journey. It is easy to implement and there is a great team to help you do so. Ongoing customer success teams ensure you are taking full advantage of the platform and work to help you develop an ABM strategy that fits your business needs.

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Verified User

Manager in Marketing

Marketing & Advertising Company, 201-500 employees

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Pros

Simplicity: Using a single 3CX interface we can manage every phone and extension used throughout our company.
Flexibility: There are a wide variety of options to configure each extension and phone. Changing anything after the hardware is deployed is very easy.
Portability: Phones with 3CX can be easily moved or repurposed within an office or at remote locations, including users' homes. The mobile app allows users to use their office extension anywhere without exposing their cell number.

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Verified User

Manager in Information Technology

Restaurants Company, 501-1000 employees

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Serving account targeted ads across a wide range of display ad providers
Matching account based browsing data to target lists
Identifying need and interest in particular accounts with intent data
Identifying anonymous web traffic on our site from target accounts
Reporting on ABM activity and metrics

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Kai Crow

Head Of Marketing

JoyousComputer Software, 11-50 employees

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Cons

I would like to be able to see direct-dial numbers on the handsets. Currently that is not possible but that would be a nice feature.
You need an SBC per location, which can be a point of failure.
You also need a server that might get disconnected, which is another point of failure.

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Daniel Merkl

IT Support

Cypress HealthcareHospital & Health Care, 51-200 employees

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Support times are iffy. We've had slower replies and resolutions to issues since they acquired Sigstr and now support both products.
Display advertising generally has low ROI, in part due to "banner blindness". If you're not continuously developing engaging creatives, you're going to see very little return with this platform.
Their UI needs serious work. Some options are locked after you move to the next screen in their campaign wizard (nothing should ever be locked in draft) and unless they've recently changed it, you can't delete dead draft campaigns - just archive them.
There are a few serious discrepancies in the analytics when it comes to identifying which end companies have people who have viewed your ads (i.e. Microsoft has huge numbers because Azure is their product).

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Justin Roodman

Digital Marketing Specialist

Sabey Data CentersInformation Technology & Services, 51-200 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

Starting Price

$0

3CX Editions & Modules

Edition

Standard	Free
Pro	1.08²
Enterprise	1.31²

none
per user/per month

Additional Pricing Details

Price displayed is based on 25 users. 3CX pricing is based on the number of simultaneous calls your business requires or in other words, how many calls your system needs to support at once. Unlike other PBX vendors there is no per extension cost.

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Required

Starting Price

—

Terminus ABM Platform Editions & Modules

—

Additional Pricing Details

—

Likelihood to Renew

No score

No answers yet

No answers on this topic

Terminus ABM Platform 9.0

Based on 3 answers

Terminus is a turn-key partner in the B2B Account-Based Marketing space. Their model is flexible and efficient which in turn provides effective results. Their sales staff is great and never tries to up-sell, but rather coach and educate our teams to be better at our jobs. It has been great to collaborate

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Joseph Alleruzzo

Director

Havas MediaMarketing and Advertising, 5001-10,000 employees

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Support Rating

3CX 5.4

Based on 4 answers

The 3CX Phone System is only a five because while they provide set-up/how-to/Q and A documents to help your district or company get started, they do not offer support for free. The documents provided, though, are good enough for you to get you up and running. We also found a good source of help through a sip trunk provider, which was a 3CX reseller provider.

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Laura Steinbrink

HS Teacher/District Tech Integration Specialist

Plato R-V School DistrictEducation Management, 51-200 employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

The main differences between 8x8, Inc. and 3CX is pricing and ease of use in my opinion. The 3CX system uses annual based pricing plans based on of simultaneous calls your company needs, not the number of extensions/users and offers a free plan. 8x8, Inc. charges per extension with different plans. We currently have 19 extensions so the 3CX system makes more sense for us, however, if your company only has a few extensions you may want to throughly consider both options. In my experience, it was difficult to add new extensions and phones with 8x8 because at least at that time we had 8x8 I could not add anything on the web admin. I had to call a sales rep which took a lot more time. Also, if you didn't purchase a phone and/or headset directly from 8x8 at a usually higher price than Amazon for example then you would have to spend anywhere from 30 minutes to hours on the phone with 8x8 tech support to program the phone to work with the 8x8 system so adding a new extension could turn into a long ordeal. I can easily add new extensions on 3CX directly in the web cpanel. Granted, if you are actually adding a new phone number you would need to purchase that number from a company like ATT first before adding it to 3CX. The difference between a phone number and an extension would be a phone number allows a customer to call in directly using that number. The extension would require the customer to call the main business number then be transferred to the extension. 3CX provides a list of supported phone models on their website

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Verified User

Manager in Information Technology

Arts and Crafts Company, 11-50 employees

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Drift has banners available in their email tool, furthermore, we are able to mimic a Sigstr banner in HubSpot when we build emails by placing the banner image with a link in the bottom of an email, it's just a more manual process. I can't recommend any other solution over Sigstr, they own what they do and don't try to reach in their product marketing and I respect their product for that.

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Rachel Green

Marketing Demand Generation Manager

DyKnowEducation Management, 11-50 employees

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Return on Investment

3CX has a lot to offer for a very low cost as its business model is based on simultaneous calls and not per device. It's very cost effective and very affordable.
As the 3CX server does not require a high-performance server to run, with the Public Cloud option, it might allow even further savings.

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Artur Bittencourt

Information Technology Manager

Corporation of the Township of EsquimaltGovernment Administration, 51-200 employees

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Combining chat, advertising experiences & a very tight contact list - we saw a 684% increase in on-site engagement.
900% increase in deal size after using chat with our advertising campaigns
50% higher attendance for our events when leveraging our intent data for targeting

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Angelica Pappas-Tindell

Analytics & Digital Strategy Consultant

Elevated ThirdMarketing & Advertising, 11-50 employees

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3CX vs Terminus ABM Platform

3CX

Terminus ABM Platform

Attribute Ratings

Likelihood to Recommend

3CX

Terminus ABM Platform

Likelihood to Renew

3CX

Terminus ABM Platform

Support Rating

3CX

Terminus ABM Platform

Pros

Cons

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Starting Price

3CX Editions & Modules

Edition

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Starting Price

Terminus ABM Platform Editions & Modules

Additional Pricing Details

Likelihood to Renew

Support Rating

Alternatives Considered

Return on Investment

Screenshots

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