8x8 Contact Center vs. Voicent Blended Calls
8x8 Contact Center vs. Voicent Blended Calls
Product | Rating | Most Used By | Product Summary | Starting Price |
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8x8 Contact Center | N/A | 8x8 Contact Center is a solution that helps businesses boost engagement, collaboration, and operational effectiveness for customer success. Built on the 8x8 XCaaS platform, 8x8 Contact Center helps businesses to connect and collaborate with individuals working inside and outside of the organization. | N/A | |
Voicent Blended Calls | N/A | Voicent Blended Calls is a call center software offering from Voicent Communications. | N/A |
8x8 Contact Center | Voicent Blended Calls | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
8x8 Contact Center | Voicent Blended Calls | |
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Top Pros | No answers on this topic | |
Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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8x8 Contact Center | Voicent Blended Calls | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
8x8 Contact Center | Voicent Blended Calls | |
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Likelihood to Recommend | 7.7 (135 ratings) | - (0 ratings) |
Likelihood to Renew | 7.7 (6 ratings) | - (0 ratings) |
Usability | 8.3 (21 ratings) | - (0 ratings) |
Availability | 9.1 (2 ratings) | - (0 ratings) |
Performance | 9.1 (2 ratings) | - (0 ratings) |
Support Rating | 3.7 (52 ratings) | - (0 ratings) |
In-Person Training | 9.1 (1 ratings) | - (0 ratings) |
Implementation Rating | 8.4 (4 ratings) | - (0 ratings) |
Configurability | 9.1 (2 ratings) | - (0 ratings) |
Contract Terms and Pricing Model | 7.3 (1 ratings) | - (0 ratings) |
Ease of integration | 8.6 (2 ratings) | - (0 ratings) |
Product Scalability | 9.1 (2 ratings) | - (0 ratings) |
8x8 Contact Center | Voicent Blended Calls | |
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Likelihood to Recommend | 8x8, Inc. | Voicent Communications No answers on this topic |
Pros | 8x8, Inc. | Voicent Communications No answers on this topic |
Cons | 8x8, Inc. | Voicent Communications No answers on this topic |
Likelihood to Renew | 8x8, Inc. | Voicent Communications No answers on this topic |
Usability | 8x8, Inc. | Voicent Communications No answers on this topic |
Reliability and Availability | 8x8, Inc. | Voicent Communications No answers on this topic |
Performance | 8x8, Inc. | Voicent Communications No answers on this topic |
Support Rating | 8x8, Inc. | Voicent Communications No answers on this topic |
In-Person Training | 8x8, Inc. | Voicent Communications No answers on this topic |
Online Training | 8x8, Inc. | Voicent Communications No answers on this topic |
Implementation Rating | 8x8, Inc. | Voicent Communications No answers on this topic |
Alternatives Considered | 8x8, Inc. | Voicent Communications No answers on this topic |
Contract Terms and Pricing Model | 8x8, Inc. | Voicent Communications No answers on this topic |
Scalability | 8x8, Inc. | Voicent Communications No answers on this topic |
Return on Investment | 8x8, Inc. | Voicent Communications No answers on this topic |
ScreenShots |