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2 Ratings

Cvent Event Management

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127 Ratings
2 Ratings
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Score 9.5 out of 101

Cvent Event Management

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127 Ratings
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Score 8.7 out of 101

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Likelihood to Recommend

A2Z

Well suited for sessions and events information with the exception of large white space areas when viewed. Depending on how your organization is set up the only "less appropriate" area for us would be the actual accounting side, but that is because our accounting department prefers to maintain invoices, etc out of their own system. However, the invoices provided by A2Z does aid them when the are reconciling to their own system
Becca Sheppeard profile photo

Cvent Event Management

For any type of event/activity that you are expecting more than 30 people. Cvent has all the tools to manage 30 - 1000+ person event with different complexities being able to used per type of event. For instance; we hold our Graduation week on Cvent this has multiple activities for both our students, faculty and staff to attend depending on the type of program they are graduating from, Cvent makes it easier on both planner and invitee to know where they're going and what to expect. We do not use it if we have a smaller event (10-15 people) or do not need to know who is coming (i.e. open forum/community walk-up)
Danielle Keckley profile photo

Pros

  • Tracking from year to year - history provided on the Exhibit side is huge and helps when you have new people working within the platform.
  • Ability to replicate certain areas from year to year which is a huge timesaver.
  • Templates! Templates are huge timesavers, but you still have the ability to brand them and change them if needed.
Becca Sheppeard profile photo
  • Sourcing - Love how the system allows you to create one lead and it sends it to as many hotels/locations you wish to send it to. Additionally, it provides instant feedback on whether or not a hotel/location can accommodate your request. If you receive a submission, these are reportable from the system, not manually collated by a staff member.
  • Event Registration - Love the ability to create an online process to allow registrants the easy on registering online.
Lindsay Buchanan, CMP profile photo

Cons

  • Coming from software where I had a huge amount of access to the "backend", it would be nice to be able to manipulate areas of the Exhibit Floorplan a little easier with regard to items like tables, chairs, stages, etc. Maybe add some icons that could be pasted into the floorplan for faster success?
  • The agenda within A2Z does not give you the ability to host on your own conference site.
  • The agenda view is sometimes perceived as being too long, there's a lot of extra "white space".
Becca Sheppeard profile photo
  • Certificates: Currently only 1 certificate and 1 page is allowed per registration type. Since we have approvals for multiple license types, we sometimes have multiple certificates that should go to 1 person and currently have to manually create these outside of Cvent. The ability to either send out 2 certificates, or have multiple pages would solve this issue.
  • Session Event Codes: On our certificates, our classes are multiple days long and while we can auto drop in the Event Start and End date, there is no option for the individual session dates. We currently manually add these to all our certificates and would save additional hours of time if this could be added as a data tag.
  • Timezone: We operate all our classes in the Pacific Time zone however when you run any reports they adjust the times to Eastern. Because we are a vendor of the state, if they would like to view a class attendance, we have to download the report and manually adjust the timezone back to Pacific.
Kirsten Chong profile photo

Likelihood to Renew

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Cvent Event Management8.3
Based on 12 answers
If and when my new company starts having events I know for a fact that I would go straight to Cvent mostly for the ease of use along with the plethora of options they offer to their customers. Not only that, but my current boss is very particular about how things look for the public so this helps make the choice that easy
Erica Call profile photo

Usability

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Cvent Event Management8.0
Based on 4 answers
There are things that Cvent can improve upon and we've made quite a few enhancement requests.
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Support

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Cvent Event Management6.6
Based on 3 answers
For advanced issues, the support team doesn't seem able to offer work arounds or alternative ideas. They often refer you to the support center and articles there, which is somewhere I typically check before reaching out to them in the first place. I understand how Cvent functions and how to set up typicaly sites, it's when I need out of the box thinking that support is often disappointing. We've also had trouble with our account reps not following up on questions or issues that we have and it takes repeated follow up on our end to get any answers.
No photo available

Implementation

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Cvent Event Management7.0
Based on 2 answers
It would have been nice during implementation if we had received more pointers on how to organize our parked report folders, libraries, etc. to avoid the mess we find ourselves in today. If we had known ahead of time the limitations we could have planned better.
No photo available

Alternatives Considered

I've used Map Your Show, as well as ExpoCad. Each has their own redeeming qualities, and the success of A2Z is also based on the support you receive from the provider. Customer Support and being assigned to one support team player from A2Z has been huge and we have greatly appreciated it.
Becca Sheppeard profile photo
For us a few of the main reasons why we chose Cvent over StarCite is as follows:
  • The registration websites are just better looking - it is easier to change layouts and there is a large database of templates to choose from.
  • The customer support line is available 24/7.
  • The Sourcing Area syncs with our event management side, so less reporting and less invoicing.
  • Training on Cvent is much more easier to manage.
  • Reporting is much cleaner.
  • There are more comparable vendors that can be synced up with Cvent through APIs than StarCite.
  • Cvent is consistently trying to work with us to form a package that meets our needs. We see Cvent as a company that wishes to maintain a relationship with us, not just fill quotas.
Samantha Stultz profile photo

Return on Investment

  • Positive - it provides one place from which primary players in the conference could pull information. A2Z maintains consistency and lowers the discrepancy issue when everyone tries to keep their own little database.
  • Positive - Time Saver.
  • No negative that I can recall.
Becca Sheppeard profile photo
  • Positive - increased mobile app adoption (CrowdCompass) has allowed for us to eliminate paper programs at our events entirely, saving thousands of added print costs.
  • Positive - time saved using OnArrival has allowed for us to eliminate the need for outside staff and temporary staff for badge printing.
  • Positive - increased registration numbers allowed us to invest money into other areas of Cvent.
Chelsea Benge profile photo

Pricing Details

A2Z

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

Cvent Event Management

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required
Additional Pricing Details